
Customer Service Executive
3 hours ago
Job Description:
- Respond promptly and professionally to customer inquiries and provide updates on shipment status, delivery schedules, and any potential issues or delays.
- Provide customers and other stakeholders with excellent and personalized customer service, meeting and exceeding their KPI and expectations.
- Coordinate with truckers, shipping carriers, container yards, warehouse and other vendors for rates and to ensure timely execution of orders.
- Execute data entry with high accuracy and on time
- Proactively identify and address potential issues or risks related to customer orders.
- Monitor and follow-up on potential orders and bookings.
- Prepare reports based on customers' requirements.
- Proactively respond to customer enquiries with the intent of providing customer satisfaction and retention
- Ensure all events of orders such as booking details are updated promptly.
- Maintain up-to-date knowledge with port system and any other related shipping systems.
- Prepare shipping documents such as booking note, confirmation, reports, schedules, invoices, BL and Notice of Arrival
- Develop and maintain a professional and ethical working relation with colleagues.
- Any other duties as assigned by Tanks & Chemical Logistics Manager
*
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php25,000.00 per month
Benefits:
- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
-
Customer Service Manager
2 weeks ago
Pasay, National Capital Region, Philippines TradeX Network Inc. Full time ₱1,500,000 - ₱2,500,000 per yearKey ResponsibilitiesOversee the day-to-day operations of the Program's Customer Service team.Ensure staffing requirements are met through effective recruitment, workforce planning, and retention strategies.Manage capacity planning and scheduling to ensure optimal resource allocation and service coverage.Handle executive escalations and provide timely...
-
Customer Service Representative
4 days ago
Pasay, National Capital Region, Philippines New Personnel Builders and Consultancy Services Inc. Full time ₱150,000 - ₱250,000 per yearExecute outbound calls to customers using a provided script. Communicate the value of Maersk's marketing initiatives in a confident and professional manner. Convince customers to opt into receiving marketing communications. Accurately log call outcomes and customer responses. Collaborate with the Digital Sales team to ensure campaign goals are met.Provide...
-
Operations Executive
4 days ago
Pasay, National Capital Region, Philippines World Prime Services Company Limited Full time $40,000 - $60,000 per yearRole DescriptionThe Operation Executive will be responsible for managing day to day cargo operations, coordinating freighter and flights, ensuring customer service excellence, and enhancing overall customer experience in cargo operations.Responsibilities & Requirements· Ensure compliance in line with SLAs and SOPs.· Ensure coordination for all Freighter...
-
Customer Service Representative
4 days ago
Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....
-
Customer Service Manager
3 weeks ago
Pasay, National Capital Region, Philippines Michael Page Full timeOpportunity for Career GrowthGrowth and Learning OpportunitiesAbout Our ClientThis opportunity is with a large organization in the Transport & Distribution industry. The company is known for delivering reliable logistics solutions and maintaining a strong presence in the market.Job DescriptionLead and manage the customer service team to ensure exceptional...
-
Customer Service Manager
4 days ago
Pasay, National Capital Region, Philippines Michael Page Full time ₱800,000 - ₱1,200,000 per yearOpportunity for Career GrowthGrowth and Learning OpportunitiesAbout Our ClientThis opportunity is with a large organization in the Transport & Distribution industry. The company is known for delivering reliable logistics solutions and maintaining a strong presence in the market.Job DescriptionLead and manage the customer service team to ensure exceptional...
-
customer service representative
4 days ago
Pasay, National Capital Region, Philippines Royal Kites Travel & Tours Full time ₱250,000 - ₱450,000 per yearAbout the role Royal Kites Travel & Tours is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Pasay City Metro Manila.What you'll be doingResponding to customer inquiries and requests via phone, email, and other communication channels in a timely and professional mannerAssisting customers with booking and...
-
Customer Service Representative
4 days ago
Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱150,000 - ₱250,000 per yearAbout the role As a Customer Service Representative (CSR) - Healthcare Account for Access Healthcare Services Manila, Inc.', you will be the first point of contact for our clients in the healthcare industry. Working from our office in Pasay City, Metro Manila, you will be responsible for providing exceptional customer service and support to our valued...
-
Customer Service Representative
2 hours ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As a Customer Service Representative for healthcare accounts at access healthcare, you will be the first point of contact for our valued clients, delivering exceptional customer service and support. In this full-time, office-based role located in Pasay City, Metro Manila, you will be responsible for handling inquiries, resolving issues, and...
-
Sales executive
1 week ago
Pasay, National Capital Region, Philippines Major Asia Manpower Services Full time ₱600,000 - ₱1,200,000 per yearJob Title: Sales ExecutiveReports to: Sales Manager/DirectorJob Summary: The Sales Executive is responsible for driving sales growth, building customer relationships, and identifying new business opportunities. This role requires strong communication, negotiation, and problem-solving skills.Key Responsibilities:Sales Targets:Meet and exceed sales targets and...