Customer Service Representative

3 days ago

Pasay, National Capital Region, Philippines GoTech Entertainment, Inc. Full time ₱220,000 - ₱300,000 per year

Customer Inquiry Handling: Respond to player inquiries via live chat, phone, or email, providing professional and friendly support.

Issue Resolution: Assist with account, payment, and product related questions, ensuring timely follow-up.

Complaint & Feedback Management: Address player complaints effectively and escalate critical issues to relevant teams.

Data Recording: Accurately log customer interactions and maintain service databases.

Cross-Team Collaboration: Work with operations and technical teams to optimize player experience.

Qualifications:

Education & Experience:

High school diploma or equivalent (Bachelor's degree preferred but not required)

1+ years of experience in email/live chat support, ticketing systems, or non-voice customer service

Technical Skills:

Excellent written communication with strong grammar and typing speed (40+ WPM)

Proficiency in email etiquette and live chat support

Ability to multitask (handling multiple tickets/chats simultaneously)

Basic knowledge of Microsoft Office/Google Workspace

Soft Skills:

Strong problem-solving and analytical skills

Patience and empathy in handling customer concerns

Attention to detail and accuracy in responses

Ability to work independently and in a team

Other information:

  • Can work on shifting schedule (12hrs per day with overtime pay)
  • Amenable to work on-site at Pasay City
  • With working experience into gaming industry has advantage but not required.

Job Type: Full-time

Pay: Php22, Php25,000.00 per month

Benefits:

  • On-site parking
  • Paid training

Work Location: In person

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year

    5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱300,000 - ₱600,000 per year

    Job Description:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱264,000 - ₱420,000 per year

    We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking an experienced Customer Service Representative to join our team at access healthcare in Pasay City, Metro Manila. This is a full-time position that will involve providing exceptional customer service to our clients through phone and online communication. As a Customer Service Representative, you will be the face of our company,...

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per year

    EPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱19,000 - ₱21,000 per month

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱30,000 - ₱60,000 per year

    We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team supporting an Auto Insurance Account. As a CSR, you will be the first point of contact for policyholders, providing assistance with policy inquiries, billing, claims support, and general insurance-related questions. Qualifications: At least High...

  • Customer Service Representative

    1 week ago

    Pasay, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱500,000 per year

    Discover 100% YOU with MicroSourcingPosition: Customer Service Representative (Dayshift) - Fixed Term (3 months)Location: MOA, Pasay Work Setup & Shift: Onsite | Dayshift Why join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines EXL Full time ₱900,000 - ₱1,200,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Job DescriptionsThe Retirement Service...

  • Customer Service Representative

    1 week ago

    Pasay, National Capital Region, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱200,000 - ₱400,000 per year

    About the role This is an exciting opportunity to join the team at Victorian Placement Agency' as a Customer Service Representative. In this full-time role based in Pasay City Metro Manila, you will be the first point of contact for customers, providing excellent service and support. No prior experience is required as full training will be provided.What...

  • Customer Service Representative

    3 days ago

    Pasay, National Capital Region, Philippines Metacom Full time ₱288,000 per year

    Job Description:We're hiring Customer Service Representatives for easy accounts. No experience required Attend a virtual interview today and start working onsite.Responsibilities:Handle inbound customer callsProvide accurate information and resolve basic concernsMaintain professionalism and service qualityQualifications:18 years old and aboveHigh School...