Duty Manager

4 days ago

Manila, National Capital Region, Philippines The Reef Island Resort Mactan Cebu Full time ₱1,200,000 - ₱2,400,000 per year

Company Description

The Reef Island Resort, Mactan, is a stunning architectural icon designed in harmony with nature, rising above the beautiful shores of Mactan. The resort offers unique experiences, with 187 rooms and suites that feature local craftsmanship and materials, capturing the splendor of the Philippines. Inspired by cascading reef plates, the resort is a modern interpretation of natural underwater formations, surrounded by a captivating horizon of sea and sky.

Role Description

This is a full-time role for a Duty Manager at The Reef Island Resort Mactan Cebu. The Duty Manager will oversee daily operations, ensure guest satisfaction, handle guest complaints, and coordinate with other departments to ensure smooth functioning of the resort. The Duty Manager will also be responsible for maintaining high standards of service, managing staff, and ensuring compliance with health and safety regulations.

Qualifications

  • Proven experience in hospitality management, particularly in a resort or hotel setting
  • Excellent guest service and communication skills
  • Strong leadership and team management abilities
  • Problem-solving and conflict resolution skills
  • Ability to work flexible hours, including weekends and holidays
  • Knowledge of health and safety regulations
  • Degree or qualification in Hospitality Management or related field preferred
  • Proficiency in multiple languages is a plus

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