Ambassador, Slot Operations
2 weeks ago
locations
City of Dreams Manila
time type
Full time
posted on
Posted Today
time left to apply
End Date: January 19, days left to apply)
job requisition id
REQ13666
REQ13666 Ambassador, Slot Operations (Open)
POSITION SUMMARY:
The Ambassador, Slot Operations is responsible for warmly welcoming guests to City of Dreams Manila and explaining our gaming machines product and how to play the gaming machines.
He / She is explains our Players Club programme to our guests, and signs them up as members.
He / She also celebrates wins with the players, and processes payment for large wins, as well as clearing note and ticket jams and refilling tickets.
He / she strives to deliver a quality total venue experience for every guest on each visit.
PRIMARY RESPONSIBILITIES:
- Represents the company in delivering a special and positively memorable first impression experience for all guests.
- Promotes Players Club and related benefits.
- Assists guests in understanding the nature of gaming machines, and the games we offer, and how to play them.
- Assists with execution of casino promotions.
- Explains ticket out-ticket in technology.
- Maintains a clean and safe environment for our guests to enjoy.
- Communicates with Supervisory and Management regarding opportunities to improve our business and service delivery.
- Fosters and maintains a harmonious workplace and building a strong sense of teamwork with colleagues.
- Maintains a positive staff culture both within and across departments that reflects company objectives.
- The role frequently requires to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear.
- Meets all appearance guidelines while on duty.
- These physical demands described are representative of those that must be met by a colleague to successfully perform the essential functions of this position.
KEY PERFORMANCE INDICATORS:
- Accurate processing of payments to guests.
- Recognition of return visitors and high value guests.
- Maintaining a clean environment for our guests to enjoy.
- Attaining an appropriate level of Players Club membership signups.
QUALIFICATIONS:
Experience
- Guest service experience a strong advantage Casino experience an advantage but not required
Education
- Gaming related course and advantage
Skills / Competencies
- Good Communication skills. Strong command of the Filipino and English language in both oral and written form required.
Others
- Willingness to learn new skills.
- Outgoing personality.
- Amenable to work environment that is usually loud and can be exposed to electrical and other hazards and smoking environment.
About Us
Melco Resorts & Entertainment Limited
("Melco") is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.
Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.
-
Ambassador, Slot Operations
2 weeks ago
Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱250,000 - ₱500,000 per yearREQ13666 Ambassador, Slot Operations (Open)POSITION SUMMARY:The Ambassador, Slot Operations is responsible for warmly welcoming guests to City of Dreams Manila and explaining our gaming machines product and how to play the gaming machines.He / She is explains our Players Club programme to our guests, and signs them up as members.He / She also celebrates wins...
-
Customer Care Ambassador
2 weeks ago
Cebu City, Philippines Metacom Careers Full timeJob Overview: We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support. Responsibilities: - Provide exceptional customer service through phone, email, and chat channels -...
-
Customer Care Ambassador
2 weeks ago
cebu city, Philippines Metacom Careers Full timeJob Overview: We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support. Responsibilities: - Provide exceptional customer service through phone, email, and chat channels - Handle...
-
Brand Sales Ambassador Batangas
4 weeks ago
Batangas City, Philippines ActivAsia Inc. Full timeThe Retail Brand Ambassador engages with customers, promotes heated tobacco systems, nicotine pouches, and other smoke‑free innovative products. They demonstrate product features, build strong customer relationships, achieve sales targets, and provide after-sales support and education. This role also supports store operations by maintaining cleanliness,...
-
Maintenance Engineers
4 weeks ago
Batangas City, Philippines NCPD Full timeOffice No. +63 (0) Mobile Phone Nos. / 24/7 Customer Support Position title Maintenance Engineers (3 slots) Description - Prepare the outage excellence meeting requirements to ensure timely execution and completion of the minor and major inspections of the major plant equipment - Provide input in the preparation of the department annual plans including...
-
Customer Care Ambassador
4 weeks ago
Cebu City, Philippines Metacom Careers Full timePosition: Customer Care Ambassador Industry: Filing Services (Trademark and Document Filing) Location: Cebu City (KMC Building, Skyrise 4A, Cebu IT Park) Salary Package: 16,000 basic salary, up to 27,000 total compensation (all-in) Employment Type: Full-time, Onsite Start Dates: Batch 1: November 3, 2025; Batch 2: November 24, 2025 Number of Openings: 33...
-
Operations Director for Awesome CX by Transcom
2 weeks ago
Davao City, Philippines Awesome CX Full timeOperations Director – Awesome CX by Transcom (Davao, Philippines) Overview Awesome CX by Transcom is seeking an experienced Operations Director to lead all contact‑center business units on the Davao site. The Director will drive operational excellence, revenue growth, client satisfaction, and employee engagement across a multi‑client, multi‑site...
-
Operations Manager
1 week ago
Cebu City, Central Visayas, Philippines Activation Machine Inc. Full time ₱1,200,000 - ₱3,600,000 per yearAbout the role Activation Machine Inc.', a dynamic and rapidly growing marketing company, is seeking an experienced and results-driven Operations Manager to oversee multiple store/ account locations in the North Mindanao region. As the Operations Manager, you will play a pivotal role in driving operational excellence, fostering team development, and...
-
Operations Manager
1 week ago
Cebu City, Central Visayas, Philippines AMI Group Full time ₱312,000 - ₱480,000 per yearAbout the roleActivation Machine Inc., a dynamic and rapidly growing marketing company, is seeking an experienced and results-driven Operations Manager to oversee multiple store/ account locations in the North Mindanao region. As the Operations Manager, you will play a pivotal role in driving operational excellence, fostering team development, and ensuring...
-
Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines ActivationMachine, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearAbout the roleActivation Machine Inc.', a dynamic and rapidly growing marketing company, is seeking an experienced and results-driven Operations Manager to oversee multiple store/ account locations in the North Mindanao region. As the Operations Manager, you will play a pivotal role in driving operational excellence, fostering team development, and ensuring...
