Customer Care Ambassador

1 day ago

Cebu City, Philippines Metacom Careers Full time

Job Overview:

We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support.

Responsibilities:

- Provide exceptional customer service through phone, email, and chat channels
- Handle inquiries, resolve issues, and ensure customer satisfaction
- Upsell products or services to customers where applicable
- Meet performance metrics including upselling targets and customer satisfaction
- Maintain accurate documentation of customer interactions

Qualifications:

- At least a high school graduate
- Minimum 6 months BPO experience with BPO Basic Upselling / Sales Experience 
- Excellent communication skills
- Must be willing to work onsite at Cebu IT Park
- Applicants must not be job hoppers (frequent short stints in jobs)
- Applicants must be 39 years old or below

Why Join Us?

- Competitive salary and performance-based incentives
- Fast hiring process
- Opportunity to work in a dynamic, growth-oriented environment

How to Apply:

Ready to take the next step in your career? Submit your updated resume and get scheduled for an interview right away Limited slots available for November batches (November 3 and 24).

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