Service Delivery Team Member – Remote

2 days ago

Manila, National Capital Region, Philippines FiltaGlobal Full time ₱15,000 - ₱30,000 per year

Description

Position at FiltaGlobal Philippines Inc.


Location: Work From Home - Greater Manila Schedule: Monday to Friday, 7:00 AM - 4:00 PM PHT   About the Company Our client is a dynamic organization known for fostering innovation, continuous improvement, and a collaborative team culture. They are focused on delivering high-quality digital experiences and maintaining exceptional business efficiency. They value a detailed-oriented approach and strong teamwork. They are now looking for a Service Delivery Team Member/Front-End Content Specialist to join their growing team.   Why You'll Love Working With Us 

  • HMO healthcare for you and your 1 dependent (with COVID insurance).
  • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
  • 13th-month bonus and Government-mandated benefits. 
  • Member Wellness Program.
  • Welcome gift packs + Social activities.
  • Year-End Party + Christmas hamper.
  • Udemy access. 
  What You'll Be Doing Reporting directly to a Philippines-based manager, the Service Delivery Team Member will play a key role within the Service Delivery Team, contributing to the continuous development, maintenance, and optimization of web pages and digital marketing campaigns. In this role, you'll ensure high-quality digital performance and support process efficiency across the business. Your responsibilities include:
  • Develop and Optimize: Build and maintain responsive web pages using semantic HTML and modern CSS. Optimize sites for speed, accessibility, and cross-browser compatibility.
  • Manage Content & Campaigns: Create, review, and test marketing campaign content. Ensure high-quality content and participate in site/hub builds.
  • Contribute to Knowledge: Write, contribute to, and maintain Knowledge Base articles.
  • Drive Improvement: Actively provide feedback on processes that appear disjointed or outdated to drive continuous business improvement.
  • Reporting: Utilize MS Office Suite at a high level for accurate and timely report creation.
  What You'll Bring
  • Technical Proficiency: Demonstrated expertise in semantic HTML and modern CSS techniques.
  • Optimization Experience: Proven experience with website optimization for speed, accessibility, and cross-browser compatibility.
  • Software Skills: Expertise in utilizing all MS Office Suite applications (Word, Excel, PowerPoint, etc.).
  • Core Competencies: Detail-oriented mindset for quality assurance, strong collaborative skills for code reviews and feedback, and the ability to effectively manage assigned accounts.
  Bonus Points For:
  • Experience participating in code reviews and contributing to front-end best practices.
  • Prior background in content management systems or hub maintenance.
  • A proven track record of contributing to a continuous improvement culture.
    Ready to Apply?   We're excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire. Want to fast-track your application? Connect with Cathy on LinkedIn. Important: This role is open to Filipino citizens only. Applications must be submitted in English.

  • Client Service Team Member

    1 week ago

    Manila, National Capital Region, Philippines FlyFlat Full time ₱600,000 - ₱1,200,000 per year

    Client Service Member | Remote | Luxury TravelAbout FlyFlatFlyFlat helps founders, investors, and executives book international business and first-class flights at unbeatable rates-often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.We've grown from 12 to 66 people in just...

  • Client Service Team Member

    1 week ago

    Manila, National Capital Region, Philippines FlyFlat Full time ₱900,000 - ₱1,200,000 per year

    Client Service Member | Remote | Luxury TravelAbout FlyFlatFlyFlat helps founders, investors, and executives book international business and first-class flights at unbeatable rates-often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.We've grown from 12 to 66 people in just...

  • Client Service Team Member

    2 days ago

    Manila, National Capital Region, Philippines FlyFlat Full time $9,600 - $14,400 per year

    Client Service Member | Remote | Luxury Travel About FlyFlat FlyFlat helps founders, investors, and executives book international business and first-class flights at unbeatable rates-often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless. We've grown from 12 to 66 people in...

  • Customer Service Team Member

    2 weeks ago

    Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    Customer Service Team Member The Customer Service Team Member is the first point of contact for customers, responsible for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat. Qualifications: -...

  • Customer Service Team Member

    2 days ago

    Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱200,000 - ₱250,000 per year

    Customer Service Team MemberThe Customer Service Team Member is the first point of contact for customers, responsible for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication channels such as phone or chat.Qualifications:- Must have at least 1...

  • Team Member

    1 week ago

    Manila, National Capital Region, Philippines FOODEE GLOBAL CONCEPTS Full time ₱200,000 - ₱250,000 per year

    About the role As a Team Member/Cashier at llaollao, a premium frozen yogurt brand under FOODEE GLOBAL CONCEPTS, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our store in Baguio City, Benguet. This is a full-time position that will see you working as part of a dedicated team to deliver an...

  • Team Member

    1 week ago

    Manila, National Capital Region, Philippines Frostee Global Food Corp. Full time ₱20,000 - ₱25,000 per year

    As a Team Member at llaollao, you will play an essential role in delivering an exceptional customer experience. You will prepare and serve frozen yogurt and toppings, maintain cleanliness and order in the store, and uphold the brand's high standards of service and quality.Key ResponsibilitiesGreet customers warmly and assist them with menu choices.Prepare...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per year

    Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking,...

  • Remote Nursing Home Biller

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱40,000 - ₱60,000 per year

    We are a dedicated team committed to delivering top-tier support to long-term care facilities across the country. As part of our growing remote operations, we're seeking a proactive, detail-oriented Nursing Home Biller to join our billing and collections team.Key Responsibilities:Manage insurance billing and collections for assigned facilities Review and...

  • Service Delivery Team Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CXC Global Hong Kong Limited Full time ₱1,500,000 - ₱2,500,000 per year

    Do you love developing leaders and driving high-performing technical teams? We're looking for a Service Delivery Team Manager to lead our Service Delivery Team Leads and SRE teams, delivering exceptional support to our partners while growing the next generation of leaders.What We're Looking For:8+ years in service delivery, SRE, or technical operations,...