Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines AUMTREND PH INC Full time ₱240,000 - ₱300,000 per year

Responsibilities:

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.

Qualifications:

  • HS old curriculum graduate is accepted
  • SHS graduate is accepted
  • at least 1 year BPO experience
  • Willing to work onsite

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Email Address:
  • Notice Period:
  • Current and Expected Salary:

Education:

  • Junior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person

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