Technical Service Representative

6 days ago

Quezon City, National Capital Region, Philippines Autokid Subic Trading Corporation Full time
Job Summary:

The Technical Service Representative (TSR) is responsible for providing technical assistance, diagnostics, and product support to customers and internal teams. This role ensures that vehicle repairs and maintenance are carried out accurately, efficiently, and in accordance with manufacturer standards and company policies. The TSR also serves as a technical liaison between customers, technicians, and manufacturers.


Key Responsibilities:
  • Provide expert technical support and guidance to service technicians, service advisors, and customers.
  • Diagnose complex mechanical and electrical vehicle issues and recommend appropriate repair solutions.
  • Conduct test drives, inspections, and verification of repair quality.
  • Assist in the preparation of repair estimates and technical reports.
  • Ensure all repairs and maintenance work comply with manufacturer standards and safety regulations.
  • Coordinate with the manufacturer or principal for technical bulletins, warranty claims, and service campaigns.
  • Train and mentor technicians on new technologies, diagnostic tools, and proper repair procedures.
  • Investigate and resolve customer complaints related to vehicle performance or workmanship.
  • Maintain accurate documentation of repairs, technical findings, and service histories.
  • Support service operations in maintaining high customer satisfaction and workshop efficiency.

Qualifications:
  • Graduate of Automotive Technology, Mechanical Engineering, or related technical/vocational course.
  • At least 1 year of experience in automotive service, diagnostics, or technical support.
  • In-depth knowledge of vehicle systems (engine, electrical, transmission, suspension, etc.).
  • Proficient in using diagnostic tools, service manuals, and computer-based systems.
  • Excellent analytical, troubleshooting, and communication skills.
  • Customer-oriented and able to explain technical information in simple terms.
  • Preferably with manufacturer or dealership training certifications.

Key Competencies:
  • Technical Expertise & Diagnostic Skills
  • Problem Solving & Analytical Thinking
  • Communication & Customer Service
  • Teamwork & Coordination
  • Attention to Detail
  • Time Management

  • Technical Support Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱25,000 - ₱28,000 per year

    Pioneer ramp hiring | Technical Support RepresentativeJoin our growing team and experience real career growth and work-life balance.Full-Time | Onsite – Aurora Cubao, Quezon CityStart Date: October ClassJob Description:We are looking for a Technical Support Representative to join our team and provide excellent service to our clients.. This is a full-time...

  • Technical Support Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Teamified Full time ₱40,000 - ₱80,000 per year

    Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams here in the Philippines, in India and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We...

  • Technical Support Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱150,000 - ₱250,000 per year

    Calling all Technical Support RepresentativesJoin Global Payments Inc.Qualifications:High school diploma or equivalent1 year technical support experience, supporting software and hardware troubleshootingExperience with POS terminal is a plusWorking knowledge of operating systems and standard troubleshooting proceduresFlexible in shifting / rotation...

  • Technical Support Representative II

    11 hours ago

    Quezon City, National Capital Region, Philippines Ninja Partners Full time ₱900,000 - ₱1,200,000 per year

    Work Set Up: at The Sactum in Quezon CityStart Date: October 20, 2025The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Technical Support Representative

    11 hours ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱300,000 - ₱600,000 per year

    URGENT HIRING: Technical Support Representative at Global PaymentsQualifications:At least High School / SHS GraduateMinimum 1 year TSR experience in a pure voice accountStrong communication and problem-solving skillsWilling to work onsite at Vertis North, Quezon CityOpen to shifting schedules (weekends & holidays included) Available to start on November 3,...

  • Technical Support Representative III

    4 days ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱300,000 - ₱900,000 per year

    Work Setup:Onsite at the Sanctum, SM - North EDSA, QCSchedule:Must be flexible, including night shiftStart Date:ASAPWhat does a day in the life of a Technical Support Representative III look like?Handling complex technical issues/escalations over Zoom, email, and phoneHelping to configure clients' accounts & streaming setups to ensure maximum event...

  • Technical Sales Representative

    6 days ago

    Makati City, National Capital Region, Philippines Green Zukini Corporation Full time ₱20,000 - ₱24,000 per year

    Technical Sales RepresentativeOpen Door Professionals is an HR solutions provider in the Philippines that specializes in recruitment, training, onboarding, and performance optimization for various industries, particularly in the BPO sector.Right now, we're looking for Technical Sales Representatives to join our team. In this role, you'll assist customers...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱150,000 - ₱250,000 per year

    Summary of the RoleResponds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries,...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Fastrising Full time ₱40,000 per year

    Company DescriptionUp to 40k offerRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Quezon City. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, managing customer experience, and handling customer service inquiries. Day-to-day...