Senior People and Culture Specialist

Senior People and Culture Specialist (Payroll and HR)

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

About the Role

We are looking for a highly skilled and detail-oriented Senior People and Culture Specialist (Payroll and HR) to join our dynamic team. This position provides key support to our People and Culture function, with a focus on accurate payroll management, HR process improvement, and enabling a positive team member experience. The ideal candidate brings expertise in payroll operations, comprehensive HR knowledge, and a passion for championing our inclusive and collaborative company culture. If you thrive in a fast-paced, people-first workplace, have exceptional organisational skills, and love translating policy into practice, we'd love to hear from you.

Key Payroll Specialist Responsibilities

• Lead the accurate and timely end-to-end processing of company payroll, including new starters, terminations, leave, and adjustments

• Ensure full compliance with all statutory payroll requirements and maintain up-to-date payroll records

• Reconcile payroll discrepancies and respond proactively to employee payroll queries

• Support the annual audit process and prepare payroll-related reporting as required

• Continuously seek opportunities to digitise and improve payroll procedures for enhanced accuracy and efficiency

Senior HR Specialist Duties

• Provide expert support across the People and Culture lifecycle: onboarding, induction, employee changes, and offboarding

• Develop, maintain, and communicate HR policies and procedures, ensuring compliance with legislation

• Advise managers and team members on payroll, reward/benefits, and general HR issues

• Coordinate cyclical HR activities (performance reviews, training, wellbeing initiatives)

• Maintain HR information systems and provide regular people analytics reporting

• Support ongoing projects to improve HR systems, processes, and the overall team member experience

People and Culture: Skills and Competencies

• In-depth Australian payroll knowledge and hands-on payroll processing experience

• Comprehensive understanding of HR policies, processes, and current legislation

• Excellent interpersonal and written communication skills

• Problem-solving mindset and a proactive, resourceful approach

• Meticulous attention to detail, highly organised, and deadline oriented

• Strong collaboration skills and a passion for fostering an inclusive, positive workplace culture

• Ability to maintain confidentiality and exercise sound judgement with sensitive matters

Qualifications and Experience

• Relevant tertiary qualification in Human Resources, Business, Payroll, or a related field (or equivalent work experience)

• At least 3-4+ years' experience in a senior payroll, HR administration, or People and Culture role

• Proficiency in HRIS and payroll systems; strong Excel skills highly regarded

• Solid understanding of Australian Fair Work legislation, awards, and NES

What We Offer

• An inclusive, values-driven and fan-first company culture

• Opportunities for ongoing learning and career development

• Flexible working arrangements and a focus on wellbeing

• Industry discounts and unique opportunities to engage with our products and community

How to Apply

If you're passionate about People and Culture, payroll excellence, and building an exceptional employee experience, please submit your CV and cover letter outlining your motivation and experience for this role. We welcome applications from individuals of all backgrounds and identities.