Technical Consultant

About Temenos
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE
The Technical Consultant is a critical member of the Level 1–Level 3 support model, providing advanced technical support for T24 environments running on the Temenos Application Framework for Java (TAFJ). The consultant will be responsible for incident analysis, debugging, and optimization of TAFJ services, ensuring system stability and high availability in mission-critical banking environments.

OPPORTUNITIES

• You will provide advanced technical support for T24/TAFJ applications.
• You will troubleshoot and resolve issues in TAFJ runtime, JBoss/WebLogic application servers, and JVM environments.
• You will debug TAFJ server logs, stack traces, memory dumps, and thread dumps to identify bottlenecks.
• You will analyze and optimize batch processes, multi-threading, and performance tuning within TAFJ.
• You will support OFS messages, REST/SOAP APIs, MQ/JMS integration, and custom interfaces.
• You will manage and support TAFJ deployment pipelines, including EAR/WAR builds and environment setup.
• You will work on TAFJ classpath configuration, property files, resource adapters, and middleware integration.
• You will conduct root cause analysis (RCA) for recurring issues and propose preventive solutions.
• You will collaborate with developers and infrastructure teams for environment upgrades, patching, and hotfixes.
• You will maintain technical documentation, knowledge base, and runbooks for faster issue resolution.

Skills

• You should have minimum 3 years of experience in Temenos T24 with specialization in TAFJ architecture.
• You should have strong Java/J2EE programming and debugging skills, including multi-threaded applications.
• You should have hands-on experience with JBASE, OFS, TAFC/TAFJ interaction.
• You should have experience with application servers (JBoss, WebLogic, WebSphere) and JVM tuning (GC, heap, thread pools).
• You should have proficiency in Unix/Linux scripting, log analysis, and job scheduling (Autosys/Control-M).
• You should have database expertise: Oracle/DB2/SQL Server, including query optimization and troubleshooting.
• You should have experience with integration technologies: MQ, JMS, Web Services, APIs.
• You should have strong problem-solving and analytical skills with proven experience in high-availability banking environments.

Nice to have:

• Temenos certifications (T24/TAFJ) or Java certifications.
• Experience with cloud-hosted T24 environments (Azure, AWS, GCP).
• Familiarity with DevOps tools (Git, Jenkins, CI/CD pipelines, Docker, Kubernetes).
• Exposure to performance monitoring tools (AppDynamics, Dynatrace, Splunk, ELK).

VALUES

• Care about being a specialist in your field.
• Commit to coaching and mentoring others.
• Collaborate with the cross-functional teams and client.
• Challenge yourself to constantly improve your Temenos product knowledge.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

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