Front Office Supervisor

2 weeks ago


Iloilo City, Western Visayas, Philippines Robinsons Hotels and Resorts Full time

OFFICIAL POSITION TITLE UPON HIRE:

  • Duty Manager - Go Hotels Iloilo

PRIMARY OBJECTIVE OF THE POSITION:

  • oversees daily front office operations to ensure excellent guest service, efficient workflow, and compliance with company standards
  • the role involves supervising front office staff, resolving guest concerns, and supporting management in achieving operational goals

QUALIFICATIONS:

  • Bachelor's degree in Hospitality Management, Tourism or a related field preferred
  • at least 1-3 years of experience in front office or guest services, with supervisory background preferred
  • strong leadership, communication, and customer service skills
  • ability to handle guest issues with professionalism and sound judgement
  • willingness to work shifts, weekends, and holidays

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Front Office: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)

Work Location: In person



  • Cebu City, Central Visayas, Philippines Holiday Plaza Hotel Full time

    About the role As a Front Office Supervisor at the Holiday Plaza Hotel, you will be responsible for overseeing the day-to-day operations of the hotel's front desk and ensuring excellent customer service. This full-time position is based in the vibrant city of Cebu, Central Visayas.What you'll be doingSupervise and manage the front desk team, including...


  • Cebu City, Central Visayas, Philippines Filinvest Group Full time

    Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Front Office Manager, the Front Office Supervisor is responsible for guest registration, guest check - out, cashiering and foreign exchange. The position...


  • Iloilo City, Western Visayas, Philippines Sotogrande Hotel Full time

    Hotel Sales SupervisorJob SummaryThe Hotel Sales Supervisor assists in leading the sales team to achieve revenue targets for rooms, banquets, and events. The role involves supervising daily sales activities, handling corporate and group accounts, and maintaining strong client relationships while ensuring excellent service in accordance with hotel...

  • Front Desk Manager

    16 hours ago


    Iloilo City, Western Visayas, Philippines Richmonde Hotel Iloilo Full time

    Attends to, handles and documents guest complaints and commentsParticipates in promoting services and facilities of the hotelAssists in Front Office operations whenever necessary.Performs the following tasks when assigned in the morning shift:-Attends to room blockings and anticipates for early check-ins confirmed/unconfirmed-Assist Front Desk with...

  • front desk officer

    4 days ago


    Lapu-Lapu City, Central Visayas, Philippines ALENTER RESORT HOTELS CORPORATION Full time

    Job DescriptionPosted on20 January 2026Job Summary:The Front Office Associate is responsible for providing excellent guest service from check-in to check-out, ensuring a smooth and welcoming experience. The role serves as the first point of contact for guests, handling inquiries, reservations, and requests while maintaining the hotel's service standards.Key...


  • Cebu City, Central Visayas, Philippines Crown Regency Hotels & Resorts Full time

    Front Office Manager Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the...


  • Bacolod City, Western Visayas, Philippines Sotogrande Hotel Full time

    Our hotel is looking for FRONT OFFICE ASSOCIATEMinimum qualifications:- Graduate of any business-related degree. Hospitality-related degrees would be preferred.- Must have good English communication skills, both verbal and written- Must be computer literate and well-versed in MS Applications (MS Word, MS Excel, etc.)- Must be a team player, with great...

  • Front Desk Officer

    1 week ago


    Iloilo City, Western Visayas, Philippines Manpower Outsourcing Services, Inc. Full time

    Job Qualifications:Completed at least 2 years in collegeNo experience requiredKnowledgeable in using MS Office (Outlook, Teams, Word, Excel, etc.)Preferably FEMALEWilling to work on shifting scheduleJob Responsibilities:Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directs visitors by maintaining employee...


  • Iloilo City, Western Visayas, Philippines Zypher HR Consultancy Full time

    Job Summary:The HR Supervisor will oversee day-to-day HR Operations, Learning and Development initiatives, and Employee Relations and Labor Compliance. The role ensures effective HR service delivery, regulatory compliance, and workforce capability building across project sites and offices.HR Operations:Oversee day-to-day HR administrative functions including...

  • Warehouse Supervisor

    2 weeks ago


    Iloilo City, Western Visayas, Philippines ILOILO SOUTHPRIME DEVELOPERS Full time

    WAREHOUSE SUPERVISORJOB DESCRIPTIONMaintains warehouse inventory and accuracya. Ensures the accuracy of the quantity of all incoming and outgoing deliveries.b. Informs the Materials Controller regarding ordering products as needed to maintain sufficient inventory levels.c. Maintains inventory accuracy by cycle counting, physical inventories, implementing...