Strategist, Operations

5 hours ago

Pasay, National Capital Region, Philippines MaidProvider Full time $104,000 - $130,878 per year

Summary of the Role

We need someone who can
make things run smoothly
. The Operations Strategist makes sure clients can hire faster, the team works efficiently, and our AI tools actually improve results. You'll handle both
strategy and execution
—from fixing broken workflows to planning for scale.

What Success Looks Like

  • Employers hire
    faster and easier
    through our system.
  • Our team spends
    less time on manual work
    , more on results.
  • becomes
    known as the fastest, most reliable maid agency
    .

How This Role Fits in the Organization

This role is the
glue
between strategy and day-to-day execution. You make sure what we promise to clients is actually delivered—and that we can keep doing it better as we grow.

Responsibilities

  • Fix and improve our workflows so hiring a maid feels
    easy and reliable
    for clients.
  • Make sure our
    AI tools
    aren't just hype but actually save time and cut costs.
  • Track key metrics: speed, satisfaction, costs—then improve them.
  • Work across sales, recruiters, and support to keep the system tight.
  • Spot weak points fast and build solutions before they break.

Qualifications

  • Ops or strategy experience
    (startup or agency preferred).
  • Comfortable using and testing
    AI tools and automations
    .
  • Problem-solver
    : sees issues, fixes them, doesn't wait.
  • Good communicator—can explain solutions simply to both staff and leadership.
  • Background in
    business, ops, or management
    helpful, but not required if you can prove results.

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