ERP Software Support Analyst

4 days ago

San Juan, National Capital Region, Philippines Wee Community Developers, Inc. Full time ₱900,000 - ₱1,200,000 per year

About the role

Here in Wee Community Deveopers, Inc., an ERP Software Support Analyst plays a critical role in the digital backbone of a real estate developer company by ensuring the smooth functioning, troubleshooting, and optimization of the Enterprise Resource Planning (ERP) system. The ERP system integrates core business processes such as sales, accounting, finance, procurement, documentation, inventory, project management, and human resources — making the analyst a vital link between the system, users, and overall business operations.

What you'll do

  • Monitor and respond to open tickets submitted through an incident management system within the agreed Operational Level Agreement
  • Prioritize and handle service requests and incidents
  • Troubleshoot and escalate alerts that cannot be resolved to 3rd party maintenance support team
  • Progress issues and provide relevant information for troubleshooting or for clarification
  • Test and verify fixes on test system prior to deployment in live sytem
  • Work collaboratively with Project Manager and Department Heads on change requests, managing issues and establishing priorities
  • Resolve system problems during non-business hours or backlogs by providing off-hours support as needed
  • Identify opportunities for process improvement and contribute to departmental initiatives
  • Ensure the performance of daily health checks of the applications, scripts, and infrastructure by I.T. department
  • Responsible for installing, configuring, and administering application servers
  • Review work log, customer feedback periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
  • Document software support activities thoroughly, accurately, and in a timely manner
  • Develop and maintain effective relationships with third-party vendor support teams and other stakeholders
  • Assist Project Manager in other ERP related activities such as training, creation and updating of documentation and data setup.
  • Assist Project Manager in other tasks as needed

What we're looking for

  • Graduate of Bachelor of Science in Computer Science, Information Technology, Accounting or any related field.
  • Certified Public Accountant is a plus
  • Knowledge in Business Process review
  • With at least four (4) years of related working experience
  • Knowledgeable in cloud computing
  • Fluency in supporting ERP Systems and Database Systems
  • Excellent communication skills and a team player
  • Highly organized, service and detail-oriented, and able to multitask
  • Excellent analytical, problem-solving, and management skills.
  • Proficient in the use of Microsoft Office applications
  • Willing to start as soon as possible

What's in it for you?

At WCDI, you'll enjoy countless moments of connection and fun during your journey with us — along with a stack of benefits designed to support your success both at work and beyond.

  • Competitive Compensation Package
  • Full-time/Permanent Employment
  • 40/hr Workweek Schedule
  • Flexible schedule for employees pursuing higher education
  • 12 Annual Vacation Leave; convertible to cash if unused
  • 12 Annual Sick Leave; convertible to cash if unused as well
  • Medical Health & Dental Benefits
  • Annual Performance Bonus
  • Annual Perfect Attendance Benefits
  • Salary loan with 0% interest and flexible payment terms

There's a lot of engagement activities, too

  • Sportsfest (Badminton, Basketball, Volleyball, Wall-Climbing, Mobile Legends Tournament, etc.)
  • Mooncake Festival; Dice Game
  • Annual Teambuilding/Outing
  • Family Day

We appreciate diverse talents and unique experiences — and we're excited to hear your story

Apply now and start your #BeyondOrdinary journey with us

  • ERP Solution Specialist

    1 week ago

    San Juan, National Capital Region, Philippines beBeeERPSolutions Full time ₱500,000 - ₱800,000

    Business Development Representative - ERP SolutionsWe are seeking a skilled Business Development Representative to generate and qualify leads for ERP solutions, support the sales team with prospecting, pipeline development, and sales activities.Key Responsibilities:Identify and qualify potential clients through cold calling, email outreach, and social media...

  • ERP Project Support Specialist

    1 week ago

    San Juan, National Capital Region, Philippines beBeeProject Full time ₱800,000 - ₱1,200,000

    Job OverviewThe Acumatica ERP Project Coordinator will support the planning, execution, and coordination of ERP implementation projects. This role requires a detail-oriented professional who can work closely with the Project Manager to ensure timely delivery, within scope, and to a high standard of client satisfaction.Key ResponsibilitiesSupport in planning,...

  • ERP Data Migration Specialist

    1 week ago

    San Juan, National Capital Region, Philippines beBeeDataMigration Full time $80,000 - $120,000

    The Role of a Data Migration SpecialistJob DescriptionThis position involves managing end-to-end client implementations, ensuring seamless onboarding processes. The ideal candidate will possess strong analytical skills and attention to detail.ResponsibilitiesDevelop and manage implementation plans, working closely with internal teams and clients to meet...

  • NetSuite Enterprise Software Engineer

    1 week ago

    San Juan, National Capital Region, Philippines beBeeSoftware Full time $80,000 - $100,000

    Enterprise Software Engineer OpportunityWe are seeking a highly skilled Enterprise Software Engineer to join our team. This role will involve working with business partners, technology architects and system analysts to help implement the enterprise applications product roadmap.As an application engineer, you will apply your technical and functional knowledge...

  • BI Analyst

    3 weeks ago

    San Juan, National Capital Region, Philippines Avosano AG Full time

    OverviewBI Analyst (m/w) 100% – Avosano AG, Niederbipp, Schweiz. Die Avosano Gruppe ist ein Schweizer Unternehmen im Pharmabereich mit zwei Tochterunternehmen an drei Standorten und insgesamt 750 Mitarbeitenden.ResponsibilitiesAufbau, Automatisierung sowie Standardisierung regelmäßiger Reports und DashboardsErstellung von Ad hoc Auswertungen für...

  • Data Driven Financial Insights Analyst

    2 weeks ago

    San Juan, National Capital Region, Philippines beBeeFinancial Full time ₱768,086 - ₱1,592,254

    Job DescriptionThe Record to Report Analyst plays a vital role in the accounting and reporting process, ensuring accuracy, timeliness, and compliance with accounting standards.This role is responsible for participating in team objectives and taking ownership of assigned deliverables, demonstrating personal accountability and commitment to quality, and...

  • Business Analyst

    1 week ago

    San Juan, National Capital Region, Philippines beBeeData Full time ₱600,000 - ₱1,000,000

    Business Analyst Position OverviewData analysts play a vital role in transforming data into actionable insights. As a business analyst, you will be responsible for collecting, cleaning, and analyzing large datasets to identify trends, patterns, and valuable insights.Key Responsibilities:Collect and analyze complex data sets to provide strategic...

  • Financial Technology Strategy Consultant

    1 week ago

    San Juan, National Capital Region, Philippines beBeeExpert Full time ₱3,000,000 - ₱6,000,000

    Job Description">We are seeking a seasoned finance technology expert to join our team. This individual will be responsible for providing business and technology insights to CFO clients across various industries.">Key Responsibilities:Serve as a subject matter expert in finance technology, advising CFO clients on ERP transformation, AI implementation, and...

  • Financial Analyst

    2 weeks ago

    San Juan, National Capital Region, Philippines beBeeAccounting Full time ₱200,000 - ₱300,000

    Financial Analyst Position OverviewWe seek a diligent and detail-focused Financial Analyst to process financial transactions, prepare reports, and support the accounting team.Key ResponsibilitiesManage and update payables and accounts receivable records.Conduct audits of receipts and invoices for accuracy.Analyze transactional expenses and provide insights...

  • Senior Financial Analyst

    1 week ago

    San Juan, National Capital Region, Philippines beBeeFinancial Full time ₱500,000 - ₱700,000

    Job Title: Senior Financial AnalystAbout the JobWe are seeking a highly skilled Senior Financial Analyst to join our team. The ideal candidate will have a strong background in accounting and finance, with expertise in financial analysis, budgeting, and forecasting.Key Responsibilities:Maintain and balance the general ledger by transferring subsidiary account...