Integrations Manager
1 week ago
Integrations Manager (AU, IT, WFH)
Schedule: 7 AM to 4 PM
What We're Looking For
Must-Have Skills:
- Experience managing or coordinating integrations in a fintech, payments, or crypto-related environment
- Strong understanding of RESTful APIs, Postman, and basic integration workflows
- Experience handling partner or merchant onboarding for Tier 1 or enterprise-level clients
- Excellent problem-solving and technical troubleshooting skills
- Strong organizational skills with the ability to handle multiple integration projects simultaneously
- Exceptional communication skills — both written and verbal
- Customer-oriented mindset with a focus on delivering a smooth onboarding experience
- Ability to collaborate across teams including Technical Account Managers, Developers, and Product teams
- Proactive, resourceful, and capable of managing issues independently
Nice-to-Haves:
- Experience in the cryptocurrency, digital payments, or blockchain domain
- Familiarity with tools like Slack, Jira, and Confluence
- Experience with CI/CD concepts and monitoring tools (e.g., CloudWatch, Datadog, or equivalent)
- Background in Computer Science, Information Technology, or Business Systems Analysis
- Exposure to Agile/Scrum delivery environments
What You'll Do
As an Integrations Manager, you'll serve as the primary point of contact for partner integrations—ensuring that Tier 1 and strategic partners are onboarded smoothly, efficiently, and with high satisfaction. You'll drive technical coordination, oversee issue resolution, and proactively manage the integration process from kickoff to go-live.
Responsibilities include:
- Lead and manage the integration process for new partners, ensuring timely and high-quality go-live execution
- Act as the primary contact for all partner integration queries and escalations
- Troubleshoot technical integration issues, coordinating with internal teams for resolution
- Build and maintain strong relationships with partner technical and business teams
- Monitor integration-related communications across multiple platforms (Slack, Telegram, Email)
- Maintain ownership of escalated issues and ensure prompt resolution with cross-functional teams
- Provide technical integration support to internal stakeholders and assist with ad-hoc technical tasks
- Develop an in-depth understanding of the client's suite of integration products and APIs
- Maintain service-level response times and integration quality standards
Why Join Us
- Hybrid/Remote setup
- Day 1 HMO, Dental, and Life Insurance coverage
- Vacation & Sick Leave with Quarterly Conversion
- Financial Assistance Program
- 13th Month Pay and Mandatory Government Benefits
- Career growth, upskilling programs, and regular company engagement events
- Be part of a certified Great Place to Work company
About the Client
Our client is a global fintech company specializing in digital payments and crypto infrastructure, providing secure, compliant, and scalable integration solutions for Tier 1 partners worldwide. This role offers the opportunity to work on transformative integration initiatives in one of the fastest-growing sectors in technology.
Take your integration career to the next level — apply now and become an Integrations Manager at ConnectOS.
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