Customer Service for Healthcare Account

4 days ago

Clark Freeport Zone Pampanga, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are seeking a dedicated and experienced Customer Service Representative to join our team at TalentSync Training and Development on a seasonal, full-time basis. Working from our office in Clark Freeport Zone, Pampanga, you will be responsible for providing exceptional customer service to our healthcare clients.

What you'll be doing

  • Handling inbound calls from customers and clients, responding to inquiries and resolving issues in a timely and professional manner
  • Logging customer interactions and maintaining accurate records in our customer relationship management system
  • Escalating complex issues to the appropriate team members for further assistance
  • Identifying opportunities to improve customer satisfaction and suggest process improvements
  • Adhering to all company policies, procedures and quality standards

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving and critical thinking skills to effectively address customer queries
  • Proficient in using computer systems and customer relationship management software
  • A team player with a positive attitude and a passion for delivering exceptional customer service

For interested applicants, you may fill out this application form:

Or you just click Apply Now button.

If you are excited by the prospect of joining our team and contributing to our continued growth, we encourage you to apply now.

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