Customer Service for Healthcare Account
4 days ago
We are seeking a dedicated and experienced Customer Service Representative to join our team at TalentSync Training and Development on a seasonal, full-time basis. Working from our office in Clark Freeport Zone, Pampanga, you will be responsible for providing exceptional customer service to our healthcare clients.
What you'll be doing
- Handling inbound calls from customers and clients, responding to inquiries and resolving issues in a timely and professional manner
- Logging customer interactions and maintaining accurate records in our customer relationship management system
- Escalating complex issues to the appropriate team members for further assistance
- Identifying opportunities to improve customer satisfaction and suggest process improvements
- Adhering to all company policies, procedures and quality standards
What we're looking for
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking skills to effectively address customer queries
- Proficient in using computer systems and customer relationship management software
- A team player with a positive attitude and a passion for delivering exceptional customer service
For interested applicants, you may fill out this application form:
Or you just click Apply Now button.
If you are excited by the prospect of joining our team and contributing to our continued growth, we encourage you to apply now.
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