Senior Data and Insights Analyst

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed

About the Client:
At Client, we're here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we're not only helping small businesses, we'll be building a stronger economy that can change the world.

About the Role:
As the key Senior Data & Insights Analyst on the Global Sales Operations team, you will play a pivotal role in creating, maintaining, and troubleshooting critical Sales Operations reports and dashboards. This position demands a sharp analytical mindset, with the ability to interpret complex systems and logic to deliver clear, actionable insights. The successful candidate will report directly to the Global Sales Operations Manager, working alongside a dynamic sales operations team responsible for analyzing sales performance, optimizing processes, and providing strategic recommendations to enhance overall sales efficiency and growth.

Duties and Responsibilities:

• Data Collection and Analysis
  • Gather and interpret data from multiple sources, ensuring accuracy and relevance. Collaborate with the Global and Regional Sales Operations teams in order to effectively pull this data.
  • Conduct thorough analysis to identify trends, patterns, and actionable insights that drive business decisions.
• Dashboard and Report Development
  • Design, build, and maintain interactive dashboards and reports using Salesforce, CRMA (Salesforce Analytics Studio), Tableau, and Google Sheets.
  • Ensure visualizations are intuitive, accessible, and actionable for various business stakeholders.
  • Collaborate with the Global Sales Operations Manager to understand the specific data needs, then design customized visualizations that meet these requirements. Ensure these reports/dashboards align with the organization's goals and facilitate strategic decision-making.
• Data Quality and Integrity
  • Ensure data is consistently clean, accurate, and properly structured for visualization.
  • Scrutinize data for inconsistencies, errors, or missing information leveraging various standard business reports and dashboards for validation.
  • Implement data validation techniques and work with data engineers or IT teams when necessary.

Success looks like:

• Quality, accuracy and timeliness of information.
• Collaboration with Sales Operations team members to understand and gather clear data requirements for accurate and requested reports/dashboards.
• Delivery of high-impact dashboards that provide clear, actionable insights to drive strategic decisions.

Skills and Qualifications:

• Critical Competencies
  • Analytical thinker with a strategic mindset.
  • Detail-oriented with a focus on accuracy in analysis.
  • Strong problem-solving and decision-making abilities.
  • Ability to collaborate effectively with team lead and manager.
  • Proactive and adaptable in a fast-paced environment.
  • A bias towards action and flexibility to adapt to change.
• Experience
  • Analytical thinker with a strategic mindset.
  • Detail-oriented with a focus on accuracy in analysis.
  • Strong problem-solving and decision-making abilities.
  • Ability to collaborate effectively with team lead and manager.
  • Proactive and adaptable in a fast-paced environment.
  • A bias towards action and flexibility to adapt to change.

Work Setup:
Work from home setup

Work Schedule:
6:00am to 2:30pm PH time

NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Additional benefits/perks to all employees
Onboarding training
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together

Check our website to see more:

And our Facebook page if you want more:

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:

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By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.