Branch Operations Officer

Job Summary:

The Branch Operations Officer is responsible for the supervision of branch operations and implementation/observance of the policies and procedures of the Bank as well as of the regulatory bodies.

DUTIES AND RESPONSIBILITIES

1. Ensure effective, efficient, prompt and accurate servicing of branch clients especially during account opening, processing of forward maturities, and handling clients requests, queries and concerns.

2. Assist the Branch Manager in achieving the business targets through in-branch marketing and cross selling.

3. Perform activities related to Cash, Vault and ATM management as specified in the policy Manual.

4. Supervise the processing of new accounts opening and ensure compliance on AMLA/KYC requirements. May also handle and perform opening of new accounts during unavailability of CSA subject to the approval of the Branch Manager and applicable policy/procedures in handling new accounts.

5. Act as a joint/dual custodian as stated in the policy manual.

6. Sign/approve bank instruments (i.e., withdrawals, encashments, certificate of time deposits, manager's check, debit/credit memo, etc.) and transactions based on the defined approving limits.

7. Grant override on transactions requiring officer's approval based on the defined override limits / authority.

8. Supervise inward and outward checks clearing process and ensures proper disposition.

9. Conduct investigations on shortages/overages, suspicious transactions, and renders report to Head Office.

10. Ensure preparation and submission of required regulatory / internal reports.

11. Regularly checks on the operability of the CCTV.

12. Responsible in ensuring the security and protection of the Bank

13. Conduct daily call back and post audit of all branch transactions.

14. Prepare and send notice/s for mishandled accounts and dormant accounts to the BOSD Head.

15 . Perform duties and responsibilities required under the latest manual of operations pertaining to the position.

1. Perform other tasks/duties that may be assigned by superiors from time to time.

Qualifications:

• Graduate of any 4-year business course
• With at least 1-2 years experience as Branch Banking Operations Officer
• With good leadership qualities and analytical
• Good communication skills
• Proficient in MS office applications
• Strong work ethics, self-motivated, resilient, positive attitude, organized
• Can start ASAP and amenable to work in Tanza Branch.

Job Type: Full-time

Benefits:

• Company Christmas gift
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Tanza (Cavite, Calabarzon): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How soon can your start?
• Are you amenable to work in Las Pinas?

Education:

• Bachelor's (Required)

Experience:

• Branch Operations Officer: 2 years (Preferred)

Location:

• Tanza (Cavite, Calabarzon) (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: In person