Retail Account Onsite Process Up to 26k Salary offer

7 days ago

Cubao, National Capital Region, Philippines AUXILIA INC Full time ₱1,152,000 - ₱1,632,000 per year

About the role

AUXILIA INC' is seeking a dedicated Retail Account Onsite Process agent to join our dynamic team in Cubao, Quezon City. This full-time position offers a competitive salary of up to 26,000 per month, providing an excellent opportunity for individuals passionate about delivering exceptional customer service.

What you'll be doing

  1. Handling inbound and outbound customer calls for our retail accounts
  2. Assisting customers with inquiries, orders, complaints, and other requests
  3. Providing accurate and timely information to customers
  4. Documenting customer interactions and maintaining detailed records
  5. Identifying and escalating complex issues to the appropriate teams
  6. Contributing to the continuous improvement of our customer service processes

What we're looking for

  1. Minimum 1 year of experience in a customer service or call centre role
  2. Strong communication and interpersonal skills, with the ability to adapt to different customer needs
  3. Excellent problem-solving and critical thinking abilities
  4. Proficiency in English and the local language (Tagalog)
  5. Familiarity with customer relationship management (CRM) software
  6. A positive and collaborative attitude, with a passion for providing exceptional customer service

What we offer

At AUXILIA INC', we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your well-being, including health insurance and wellness programs.

About us

AUXILIA INC' is a leading provider of comprehensive business solutions, with a strong focus on delivering exceptional customer service. Our diverse clientele spans a wide range of industries, and we take pride in our ability to adapt to their unique needs. Join our team and be a part of our continued success.

Apply now for this exciting opportunity

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