
Open for Newbies
2 days ago
Cubao, National Capital Region, Philippines
Sapient Global Services
Full time
₱336,000 per year
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila
If you're a high school graduate (old curriculum) and excited to work onsite, this opportunity is for you
Your Key Responsibilities
- Effectively identify, troubleshoot, and resolve customer concerns.
- Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction.
- Recognize opportunities to retain customers by presenting alternative solutions, special offers, or service upgrades that align with their needs.
- Follow all company policies and regulatory requirements related to customer privacy, data security, and compliance standards.
Perks You'll Enjoy
- Competitive salary
- HMO on Day 1
- One-day hiring process
- Flexible shifts: Day, Night, and Graveyard
- Voice and Non-voice accounts available
Job Types: Full-time, Permanent
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- On-site parking
- Paid training
- Pay raise
Work Location: In person