Operations Data Analyst
12 hours ago
Company Profile
We are a well-established BPO/IT company dedicated to providing reliable business outsourcing and data solutions across multiple industries. Our focus is on operational excellence, data-driven insights, and fostering a collaborative work environment
Position: Operations Data Analyst
Company Industry: IT / BPO / Business Services
Work Location: Pasay City (Hybrid Setup)
Work Schedule: Monday-Friday
Salary: Php 35,000 / Month
Key Responsibilities
- Reconcile and analyze operational data for accuracy and completeness.
- Perform quality assurance checks and validation on client or internal data.
- Generate reports, dashboards, and insights to support operational and business decisions.
- Collaborate with cross-functional teams to streamline processes and improve efficiency.
- Identify trends, discrepancies, and areas for process improvement.
- Handle sensitive and confidential business information with discretion.
- Assist in ad-hoc data projects and reporting requests as needed.
Qualifications
- Bachelor's degree in Computer Science, Economics, Business Administration, or a related field.
- Relevant experience in operations, client service, or data analysis is preferred but not required.
- Strong analytical skills with exceptional attention to detail.
- Proficient in Microsoft Office, particularly Excel (VLOOKUP, INDEX & MATCH, Pivot Tables, VBA, Macros).
- Background in operational data reconciliation and quality assurance.
- Effective written and verbal communication skills and ability to collaborate across teams.
Job Types: Full-time, Permanent
Pay: Php35,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flextime
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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