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Support Manager

2 weeks ago

Philippines Visture Property Group Full time ₱960,000 - ₱1,440,000 per year

Support Manager — GoHighLevel )

Location: Remote (Remote Position – open to candidates across Canada/US/ Philippines)

Reports to: Co-Owners

Type: Full-time, hours per week

Salary: 71, ,000 PHP/Month

About REMI360

REMI360 is a boutique marketing and advertising agency which runs a digital platform built on GoHighLevel. We help clients convert website traffic into qualified leads and deliver consistent marketing content and automation that scales. We're hiring a Support Manager to own the backend operations inside GoHighLevel and lead marketing-driven support (content, socials, and lead management).

Role summary

The Support Manager will be the technical and operational owner for our GoHighLevel instance and the remote team lead for handling incoming website leads, marketing content, and social media planning. This hybrid role combines CRM/automation expertise with hands-on content creation and digital campaign support.

Key responsibilities

  • Manage GoHighLevel backend (pipelines, automations, funnels, forms, triggers, tags, calendars).
  • Monitor and organize inbound leads from , ensuring proper tagging, routing, and timely follow-up.
  • Build and optimize automations for lead qualification and nurturing.
  • Create and schedule marketing content:
  • Email/SMS campaigns
  • Landing page copy and funnels
  • Social media grids (monthly/weekly planning, visuals, captions, posting schedules).
  • Coordinate social campaigns with overall marketing calendar.
  • Troubleshoot issues (automation errors, form submission failures, deliverability problems).
  • Produce weekly performance reports for management.
  • Document processes and train team members virtually.

Required skills & experience

  • 1+ years experience with GoHighLevel (or similar CRMs: HubSpot, ActiveCampaign, Keap).
  • Proven track record building workflows, funnels, and multi-channel campaigns.
  • Strong marketing/content background, including social media planning and grid creation.
  • Familiarity with integrations (Zapier/Make/API).
  • Excellent communication skills for a fully remote environment.
  • Self-starter with strong time management and organizational skills.

Nice-to-have

  • Knowledge of deliverability best practices.
  • Basic graphic design skills (Canva, Adobe Express, or similar).
  • Basic HTML/CSS.
  • Experience in real estate, property management, or SaaS.

KPIs

  • Lead routing SLA met (95%+ leads processed within required timeframe).
  • Consistent delivery of social media grids (planned, approved, and published on schedule).
  • Increase in qualified lead rate (baseline to be set).
  • Automation uptime and error-free performance.
  • Timely and accurate reporting.

Application instructions

Please submit:

  • Resume
  • Short note (200–300 words) about your GoHighLevel and social media content experience
  • Links to relevant work samples (funnels, campaigns, or social media grids/content calendars)

Job Type: Full-time

Pay: Php71, Php120,000.00 per month

Benefits:

  • Work from home

Work Location: Remote