
Customer Experience Specialist
7 hours ago
Key Responsibilities: Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up. Maintain detailed records of customer interactions using internal tools. Collaborate with cross-functional teams to improve support processes and user experience. Stay updated on Coinbase products, services, and crypto industry trends. Uphold Coinbase's commitment to security, compliance, and customer satisfaction.
Required Skills: Excellent written and verbal communication. Strong problem-solving and analytical skills. Ability to work in a fast-paced, high-volume environment. Familiarity with customer support platforms and CRM tools. Basic understanding of cryptocurrency and blockchain technology (training provided). Empathy, patience, and a customer-first mindset
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Collection Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱900,000 - ₱1,200,000 per yearAbout the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts.What you'll be...
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Customer Experience Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Freelancer Full time ₱600,000 - ₱1,200,000 per yearWorking at are for the:Self-growth enthusiasts. We kickstart our day asking, what can I improve today?Trailblazers. If you're someone who takes charge and strives to have their ideas turn into instant impact, you're inData-driven. In making decisions we rely on one question, what does the data say?Changemakers. Driven by our mission to bring billions of...
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Customer Experience Specialist
6 days ago
Taguig, National Capital Region, Philippines Freelancer Full time ₱800,000 - ₱1,200,000 per yearWorking at are for the:Self-growth enthusiasts. We kickstart our day asking, what can I improve today?Trailblazers. If you're someone who takes charge and strives to have their ideas turn into instant impact, you're inData-driven. In making decisions we rely on one question, what does the data say?Changemakers. Driven by our mission to bring billions of...
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Online Customer Experience Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Wink Laser Studio Full time ₱23,000 - ₱27,000 per yearThe ideal Online Customer Experience Specialist has exceptional oral and written communication skills. The Candidate should be a 'people person' with great customer service skills and the ability to moderate and engage in online conversations with our community. Ultimately, The Candidate should be able to act as the face and voice of our brands and manage...
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Crypto Customer Experience Specialist
2 weeks ago
Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearJob Description: As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual...
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Training Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱900,000 - ₱1,200,000 per yearAbout the role As a Training Specialist at @Specialist', you will be responsible for developing and delivering engaging training programs to upskill our employees. This is a full-time position based in Taguig City, Metro Manila, and you'll be joining our dedicated Human Resources & Recruitment team.What you'll be doingDesign and develop innovative training...
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Cloud Product Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱1,200,000 - ₱2,400,000 per yearJob Description: (Actual Duties and Responsibilities)This position's overall responsibility is to bridge strong connection between the several internal departments of company and support the key public cloud or hybrid cloud projects to not only find cloud services that meet the needs of customers but also facilitate customers digital transformation. Besides,...
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Cloud Product Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱1,200,000 - ₱2,400,000 per yearJob Description: (Actual Duties and Responsibilities)This position's overall responsibility is to bridge strong connections between the several internal departments of the company and support the key public cloud or hybrid cloud projects to not only find cloud services that meet the needs of customers but also facilitate customers' digital transformation....
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Commercial Account Specialist
4 days ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱600,000 - ₱1,200,000 per yearPosition: Commercial Account Specialist **Deployment Location: BGC, Taguig Job Description: (Actual Duties and Responsibilities)**Act as the front liner of Company's customer interface, responsible for planning, establishing, maintaining, and promoting customer connections and relationships.Explore potential sales opportunities and establish relationships...
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Billing Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱900,000 - ₱1,200,000 per yearJob Description:As Billing Specialist, must be an independent, self-motivated and detailed oriented professional, able to handle Billing and PO fulfillment management across all Company Projects; participates in pre-sales and project support and can independently communicate with customers to ensure higher contract/ process & billing fulfillment...