Customer Experience Specialist
6 hours ago
Key Responsibilities: Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up. Maintain detailed records of customer interactions using internal tools. Collaborate with cross-functional teams to improve support processes and user experience. Stay updated on Coinbase products, services, and crypto industry trends. Uphold Coinbase's commitment to security, compliance, and customer satisfaction.
Required Skills: Excellent written and verbal communication. Strong problem-solving and analytical skills. Ability to work in a fast-paced, high-volume environment. Familiarity with customer support platforms and CRM tools. Basic understanding of cryptocurrency and blockchain technology (training provided). Empathy, patience, and a customer-first mindset
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Customer Experience Specialist
5 hours ago
Taguig, National Capital Region, Philippines ACMobility Full time ₱150,000 - ₱250,000 per yearWe are looking for aCustomer Experience Specialistwho will play a key role in elevating the BYD customer journey—from sales to aftersales. This role ensures that every customer touchpoint reflects BYD's brand values through well-designed processes, consistent implementation, and strong dealer compliance.What You'll Do:Develop and map out the complete...
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Commercial Account Specialist
1 week ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱600,000 - ₱1,200,000 per yearPosition: Commercial Account Specialist **Deployment Location: BGC, Taguig Job Description: (Actual Duties and Responsibilities)**Act as the front liner of Company's customer interface, responsible for planning, establishing, maintaining, and promoting customer connections and relationships.Explore potential sales opportunities and establish relationships...
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Experience Excellence Specialist
2 weeks ago
Taguig, National Capital Region, Philippines FWD Insurance Full time ₱300,000 - ₱600,000 per yearAbout FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...
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Customer Relations Specialist
6 hours ago
Taguig, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company serving various industry and sector clients. As a subsidiary of EEI, GAIC functions as the internal professional services arm, offering technology-driven solutions to its clients. We focus on providing tailored services to meet the specific needs of each...
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Customer Service Representative
5 hours ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time $50,000 - $72,000 per yearWhat you'll be doingAnswering incoming customer calls and responding to email inquiries in a timely and professional mannerListening attentively to customer needs and providing tailored solutions to address their concernsMaintaining accurate records of customer interactions and following up on open issuesIdentifying opportunities to improve customer...
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Customer Experience
5 hours ago
Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per yearWHY THIS ROLE MATTERS Customers expect speed, accuracy, and reliability. This role ensures that every Supply Chain decision translates into a better customer experience and measurable business growth for Modern Trade customers. By bridging customer insights with operational execution, you will reduce friction, improve service KPIs, and unlock revenue...
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Customer Experience
6 hours ago
Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per yearWHY THIS ROLE MATTERSCustomers expect speed, accuracy, and reliability. This role ensures that every Supply Chain decision translates into a better customer experience and measurable business growth for Modern Trade customers. By bridging customer insights with operational execution, you will reduce friction, improve service KPIs, and unlock revenue...
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Customer Care Specialist
6 hours ago
Taguig, National Capital Region, Philippines MM Royalcare Marketing Services Inc. Full time ₱150,000 - ₱250,000 per yearAbout the roleWe are seeking a dedicated and personable Customer Care Specialist to join our team at MM Royalcare Marketing Services Inc.'. This full-time role is based in Taguig City Metro Manila, and will involve providing exceptional customer service support to our clients. As a Customer Care Specialist, you will be the first point of contact for our...
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Customer Support Specialist
6 hours ago
Taguig, National Capital Region, Philippines Marcura Full time ₱300,000 - ₱420,000 per yearWhat We Do:Brightwell is a full-service FinTech company that provides thoughtful solutions and technology for sending money around the world while managing the complex regulatory requirements surrounding those transactions. Coupling technological innovation with strategic partnerships, Brightwell offers technology for businesses and individuals to expand...
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Customer Support Specialist
7 hours ago
Taguig, National Capital Region, Philippines Marcura Full time ₱28,000 - ₱34,000 per yearWhat We Do:Brightwell is a full-service FinTech company that provides thoughtful solutions and technology for sending money around the world while managing the complex regulatory requirements surrounding those transactions. Coupling technological innovation with strategic partnerships, Brightwell offers technology for businesses and individuals to expand...