Client Service Representative

1 week ago


Sindangan Leon B Postigo P, Philippines Radiowealth Finance Company Full time ₱150,000 - ₱250,000 per year

Join us and discover a career where the perks extend far beyond the ordinary Here's an overview of your future role:

  • Employment Type: Full-time
  • Schedule: Day Shift
  • Work Arrangement: Permanent On-Site

Why choose us?

  • Competitive industry standard compensation package
  • HMO coverage upon regularization.
  • 30 Leave credits per year consumed at your discretion and commutable to cash.
  • Employee engagement activities

What do you need to succeed?

· Candidate must possess at least Bachelor's/College Degree in any field of study

· 1 Year Experienced Employee specialized in Banking/Financial Services or equivalent is advantage

· Can communicate both oral and written

· Computer literate (Microsoft Word & Excel)

· Team player, acts quickly and has the ability to anticipate situation and act accordingly

· Candidate must be willing to work in SOGOD, SOUTHERN LEYTE

· Fresh graduates are welcome to apply

What awaits you in this role?

Responsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.

Duties and Responsibilities:

1. Operations Support

· Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in customers/clients

· Ensures completeness of all the information appearing in the personal information sheet

· Records and encodes customer record in PIS Register and Web Application System

· Submits records to the branch manager for dispatching to CCI

· Conducts verification with CMAP as part of initial investigation of loan applicant

· Assists the branch manager in monitoring the status of the record assigned to the CCI

· Prepares contracts and other precautionary papers needed for processing loan applications

· Requests for quotation necessary insurance coverage

· Computes for monthly installment, prepares and issues direct loan receipt

· Prepares notice of credit decisions and relays to the branch managers who communicate approval/disapproval of loan application to client

· Issues and encodes post-dated check acknowledgement receipt for those with PDC's and coordinates with the branch manager

2. Documentation

· Facilitates and ensures completeness of loan contracts and other necessary documents

· Issues and encodes daily loan receipts in the web

· Sets up the account and prepares the customer visit card for assignment to the CCI

· Prepares Check Voucher to disburse processing due. Sets up envelope jacket for every processing due disbursed for proper safekeeping and monitoring

· Transmits complete set of loan documents for loan proceeds

· Maintains accurate and systematic records management for easy retrieval

· Assists in preparation of clients file folders

3. Administrative

· Assists in the recruitment of at least four coordinators in a week

· Establishes and maintains good relationship with clients and agents

· Assist in the training and orientation of newly hired loans clerk

· Assist in the replishment of branch accountable and non-accountable forms

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Health insurance
  • Life insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person



  • Malabon P, Philippines Odd Cubes Inc. Full time ₱120,000 - ₱180,000 per year

    Bachelor's degree in Business, Sales and Marketing, or related fieldAt least 1-2 years of proven experience as a Sales Representative, Account Executive, Customer Service Representative or in other sales/customer (manufacturing/distribution/sales/marketing)Preferably has experience in Insurance Company is a plusExcellent communication/presentation skills and...


  • Polomolok P, Philippines Ideas Unlimited LLC Full time ₱204,000 per year

    Job Description:The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving issues, and ensuring a positive customer experience across phone, email, and chat channels. This role requires strong communication skills, attention to detail, and the ability to handle customer concerns with...


  • Ormoc City P, Philippines Virtual Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    DescriptionVirtual Staffing Solutions is currently looking for Customer Service Representatives to join our growing team. We are seeking a detail-oriented and customer-focused professional to join our team. The role is responsible for providing efficient support and ensuring smooth coordination of paraprofessional and escort/translation services.Key...


  • Fort Bonifacio P, Philippines Thompson Property Management Full time ₱36,500 per year

    OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability...


  • Nichols - McKinley P, Philippines Aether Global Technology Full time ₱273,600 - ₱276,000 per year

    Job Description: Customer Service RepresentativeWork set-up: On-siteWork Schedule: Shift-basedResponsibilities:Acquire new customers by cold calling, networking, and using various social media platforms (Direct to Consumer).Sell SaaS Product (Streaming) subscription plans to both existing and new consumers.Ability to sell bulk/multiple subscription plans to...


  • Cebu City P, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱396,000 per year

    WE ARE HIRING – CSR (Customer Service Representative)Location: 1Nito Tower, Archbishop Reyes Avenue, Lahug, Cebu CityPosition: Customer Service Representative (CSR)Site Assignment: 1Nito Site – Cebu CityCompensation Package:Basic Salary:PHP 24,000 – Entry-levelPHP 25,000 – Mid-levelPHP 26,000 – With strong experienceNon-Taxable Allowance (NTA): PHP...


  • Fort Bonifacio P, Philippines Satellite Office Solutions Full time ₱1,200,000 - ₱1,800,000 per year

    Customer Support Representatives provide a critical front line of support via telephone, email and webchat for customers. Customer Support Representatives coordinate within our teams to provide customers with information on our products and services, loan servicing queries, new loan applications and technical support with our products.KEY RESPONSIBILITIESAct...


  • Cebu City P, Philippines Hirebiz Med Full time ₱240,000 - ₱276,000 per year

    Job Summary:We are looking for experienced and dedicated Customer Service Representatives to join our healthcare account. The ideal candidate must have at least 1 year of BPO experience, with a minimum of 6 months handling a healthcare account.Key Responsibilities:Handle inbound and outbound calls, emails, and chats from patients or healthcare clients.Assist...


  • Cebu City P, Philippines Talentbuzz Full time ₱216,000 - ₱252,000 per year

    We're Building Our Talent Pool for Customer Service RepresentativesAre you passionate about helping people and creating positive customer experiences? We're preparing for upcoming opportunities and are building a strong talent pool of Customer Service Representatives. If you're looking to be part of a dynamic team, we'd love to hear from youWhat You'll...


  • Pasay P, Philippines Stark Asia Solutions, Inc Full time ₱276,000 per year

    Kickstart Your BPO Career with UsHIRING NOW: Customer Service RepresentativesWork Location: MOA PASAY CityFast One-Day Hiring Process – Start ASAPProcess: VIRTUALWork Set-up: OnsiteWhat You'll Need: High School Graduate with 6 months BPO experience International Strong English communication skillsCompetitive Salary Package:23,000 Salary PackageEnjoy Great...