Trainer (IT Helpdesk Background)

6 days ago


San Fernando, Central Luzon, Philippines ADI Recruitment, INC. Full time

Trainer (IT Helpdesk Background) – TP Clark Site

Location: TP Clark Site, Pampanga

Employment Type: Full-time | On-site

About the Role:

We are looking for Trainers with a strong IT Helpdesk or technical support background to deliver and facilitate training programs for our support teams. This role requires solid troubleshooting skills and familiarity with Microsoft products in a BPO environment.

Key Responsibilities:

  • Facilitate technical and process training sessions for new hires and existing employees.
  • Evaluate learning progress and provide coaching for improvement.
  • Collaborate with operations and QA teams to ensure training effectiveness.
  • Maintain training materials and documentation.

Qualifications:

Minimum 6 months of training, teaching, or facilitation experience

Must have a Helpdesk-type background (hardware & software troubleshooting)

Knowledge in operating systems troubleshooting and Microsoft products

Must have experience working in a BPO environment

IT graduate or undergraduate (at least 2 years in college)

Telco and general tech backgrounds are not accepted

Why Join Us:

  • Be part of a growing IT training and support team
  • Competitive compensation and benefits
  • Career growth opportunities within a dynamic work culture

Apply now and start your career as a Trainer at TP Clark Site Send your CV to

Job Type: Full-time

Pay: Php40, Php45,000.00 per month

Benefits:

  • Paid training

Work Location: In person



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