Legal Investigator

About the company

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

The Legal Investigator is responsible for reviewing, validating, and investigating suspected fraudulent activities across assigned areas. The role involves confirming fraudulent applications, identifying fraud types and modus operandi, profiling involved entities, and ensuring timely, accurate case resolution. The specialist also represents the company in legal proceedings when necessary and supports fraud awareness and risk mitigation initiatives to minimize losses.

Key Responsibilities

• Case Management:

• Manage and resolve assigned fraud investigation cases within the designated Area of Responsibility (AOR).

• Ensure timely completion of investigations within agreed Service Level Agreements (SLAs).

• Fraud Investigation:

• Conduct field and background investigations to verify information and confirm potential fraudulent activities.

• Utilize various tools, methods, and data sources to validate customer information and transaction legitimacy.
• Prepare accurate and detailed investigation reports, outlining findings and recommendations.

• Evidence and Case Filing:

• Gather, secure, and preserve necessary evidence and documentation for case filing or escalation.

• Coordinate with Legal, Risk, and other relevant departments to support prosecution or administrative actions.

• Legal Representation:

• Serve demand letters, court orders, warrants, and other legal documents as needed.

• Represent the company and testify in legal proceedings related to fraud cases.
• Assist in recovering company losses or damages resulting from confirmed fraudulent activities.

• Fraud Prevention and Risk Mitigation:

• Identify and analyze emerging fraud trends and patterns from investigation results.

• Recommend preventive measures and process improvements to mitigate risks.
• Conduct fraud awareness sessions and risk mitigation activities in assigned areas.
• Perform mystery shopping and market or business trend investigations as required.

• Collaboration and Reporting:

• Coordinate with internal teams (Legal, Operations, Risk, etc.) to ensure effective case handling.

• Maintain accurate records and case documentation for audit and compliance purposes.
• Provide regular updates and insights to management regarding case status and fraud trends.

• Other Duties:

• Perform other tasks or special projects as may be assigned by superiors.

Qualifications

• Bachelor's degree in Criminology, Law Enforcement, Legal Management, Business Administration, or related field.
• Minimum of 2 years of experience in fraud investigation, field operations, risk management, or related roles (preferably in financial services or lending industry).
• Strong investigative, analytical, and problem-solving skills.
• Knowledge of fraud schemes, legal processes, and evidence handling.
• Excellent written and verbal communication skills.
• Willingness to travel and work on field assignments.
• Integrity, discretion, and sound judgment in handling sensitive information.

Key Competencies

• Analytical thinking and attention to detail
• Investigation and interviewing techniques
• Risk assessment and mitigation
• Report writing and documentation
• Collaboration and stakeholder communication
• Legal and ethical compliance awareness