Store Team Leader

8 hours ago

Cebu City, Central Visayas, Philippines Beyond I. Tech Ventures Corporation Full time ₱30,000 - ₱60,000 per year

The Store Team Leader is responsible for overseeing daily store operations, guiding and motivating the sales team, ensuring excellent customer service, and meeting sales targets.

Key Responsibilities:

  • Supervise and support store staff in achieving sales and service goals
  • Monitor daily operations to ensure smooth workflow and compliance with company policies
  • Train and coach team members in product knowledge, sales techniques, and customer service
  • Assist customers with inquiries, purchases, and product recommendations
  • Handle escalated customer concerns or complaints professionally
  • Oversee inventory management, including stock counts and replenishments
  • Ensure merchandise displays are organized, attractive, and aligned with store standards
  • Prepare daily sales reports and submit them to management
  • Coordinate staff schedules and manage attendance
  • Maintain cleanliness, safety, and security within the store

Qualifications:

  • At least college level; degree in Business, Marketing, IT, or related field is an advantage
  • Minimum 1 year of retail or sales experience; leadership experience preferred
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of inventory control and basic store operations
  • Customer-oriented and goal-driven
  • Trustworthy, organized, and able to work under pressure
  • Willing to work on weekends, holidays, and shifting schedules

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