Collections Specialist
2 days ago
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking an experienced Collections Specialist to join our Finance team. In this role, you will be responsible for managing the accounts receivable process, ensuring timely collection of outstanding invoices, and maintaining positive relationships with our valued customers. As a Collections Specialist, you will play a crucial role in supporting Xometry's financial health and growth.
Responsibilities:
Effectively monitor and maintain assigned accounts, including handling customer phone calls and reconciliations.Leads the debt collection process for assigned customers.Reconciles accounts when necessary to collect open balances.Keeps detailed notes and records of all communications and actions.Works with sales and other departments to ensure invoices are paid.Notifies sales when accounts are past due and or being placed with the collection agency.Works with coworkers to set debt collection strategies.Answers questions customers have about billing statements/open invoices.Keeps track of payment due dates and sends reminders.Updates the account status when the debt has been paid.Investigates billing errors and disputes and follows up with customers.Sends necessary paperwork to customers.Maintains confidentiality and the utmost discretion.Timely escalate relevant issues and/or negotiate payment plan based on the department's processes and procedures and/or consultation with the supervisor as applicable.Qualifications:
Minimum of 2 years of collections experience.Ability to work within a fast-paced, goal-oriented collections department. Placing a high-volume of phone calls to delinquent clients based on the contract terms and follow-up emails.Excellent organizational skills, including timely input into the system of brief, accurate, detailed & relevant notes of conversations and other correspondence; timely follow up on action items.Excellent verbal and written communication and follow-up skills.Proficient with Word and Excel and Salesforce/CRM.Multi-tasker, able to make independent decisions.Flexibility to work evenings or weekends as business requiresAbility to establish good rapport with clients, sales, and other departments.#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
-
Collections Specialist
1 week ago
Manila, National Capital Region, Philippines Xometry Full time ₱30,000 - ₱60,000 per yearXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...
-
Collections Specialist
1 week ago
Manila, National Capital Region, Philippines Xometry Full time ₱40,000 - ₱80,000 per yearXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...
-
collections specialist
1 week ago
Manila, National Capital Region, Philippines GRAMMAR ELECTRICAL LIMITED Full time ₱96,000 - ₱600,000 per yearPlease note: This role is for a 3-month temporary contract onlyDepartment: AccountsDirect Supervisor: Accounts Receivable SpecialistRecordingEnsures accuracy in client payment application (Bank, Stripe, Integrapay, including Credit notes in the system)Uploads Xero invoices and Promise to Pay dateDaily Aging receivablesMonitoring & CollectionsConducts daily...
-
AR Collections Specialist
2 days ago
Manila, National Capital Region, Philippines Elevate Calls Full time ₱300,000 - ₱500,000 per yearJob Title: AR Collections SpecialistCompany: Elevate Calls Inc.Location: Permanent Work From Home Job Type: Full-timeJob Description:We are currently seeking a detail-oriented and experienced AR Collections Specialist to join our dynamic team at Elevate Calls Inc. The successful candidate will play a crucial role in optimizing revenue cycles and ensuring...
-
Collections Specialist
1 week ago
Manila, National Capital Region, Philippines Five9 Full time ₱1,200,000 - ₱2,400,000 per yearJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
-
Billing and Collection Specialist
1 week ago
Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱500,000 per yearWe are looking for a meticulous and results-driven Billing and Collection Specialist to handle billing operations, monitor accounts receivable, and ensure timely collection of payments. The role is responsible for preparing invoices, reconciling accounts, and coordinating with clients to resolve billing issues efficiently. The ideal candidate has strong...
-
Collections Specialist
2 days ago
Manila, National Capital Region, Philippines Wipro Limited Full time ₱250,000 - ₱500,000 per yearJob Title: Collections Specialist Req Id: City: Manila State/Province: Manila Posting Start Date: 11/10/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of...
-
VA Collection Specialist
2 days ago
Manila, National Capital Region, Philippines Your Virtual Beez Full time ₱180,000 - ₱300,000 per yearCollection Specialist (Work from Home)Job Type: Full-time / RemoteExperience Required: Minimum of 1 year in collections, accounts receivable, or related fieldWork Setup: 100% Work from HomeJob Overview:We are looking for a Collection Specialist to manage and resolve outstanding payments from clients efficiently and professionally. The ideal candidate has...
-
Collections Specialist
2 days ago
Manila, National Capital Region, Philippines Wipro Full time ₱250,000 - ₱500,000 per yearJob description:Job DescriptionRole PurposeThe primary objective of the Collections Specialist role at Wipro to deliver high-quality support throughout the collections process.Your core responsibilities will include proactively addressing and resolving client issues through direct engagement or, when necessary, timely escalation to maintain compliance with...
-
Collections Specialist
2 days ago
Manila, National Capital Region, Philippines Wipro Full time ₱250,000 - ₱500,000 per yearJob description:Job DescriptionRole PurposeThe primary objective of the Collections Specialist role at Wipro to deliver high-quality support throughout the collections process.Your core responsibilities will include proactively addressing and resolving client issues through direct engagement or, when necessary, timely escalation to maintain compliance with...
