Senior Executive-Contact Center Management-MIS

R esponsibilities: Develop, maintain, and distribute daily, weekly, and monthly reports on call center performance metrics, including call volume, average handle time, service levels and customer satisfaction Create and manage dashboards to provide real-time visibility into call center performance Ensure data accuracy and consistency across all reporting...

Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

Overview Join to apply for the Contact Center Senior Associate role at Capgemini . Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job...

Apply for the Contact Center Senior Associate role at Capgemini . Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution....

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

Senior Business Intelligence Analyst (Contact Center) POOLING 2 days ago Be among the first 25 applicants At KMC Solutions, we make it easy for the world’s fastest-growing companies to scale in the Philippines. As the country’s leading provider of flexible office space and Employer of Record (EOR) services, we help businesses expand without the red...

Summary:We are searching for a dedicated, supportive Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve...

Senior Executive-Application Development-Business Analyst Job Info Job Identification 2658 Posting Date 02/18/2025, 05:35 AM Job Role Application Development-Business Analyst Experience (In Years) 0-3 Job Description Basic FunctionThe MIS is responsible for collecting, analyzing, maintaining, and reporting performance and payroll-related data to operations...

We are seeking for a results-driven Sales Representative to join our sales team. The Outbound Sales Team will play a critical role in identifying and nurturing potential customers and prospects, ultimately contributing to the growth of our sales pipeline. As a Sales Representative, you will be responsible for reaching out to our possible customers or...