Talent & Organizational Development Specialist

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,250 employees, SGS operates a network of over 2,700 offices and laboratories around the world.

Reporting Line

Talent & Organizational Development Manager

Primary Responsibilities

The Talent & Organizational Development (T&OD) Specialist supports the design, implementation, and evaluation of programs that enhance organizational capability, leadership development, employee engagement, performance management, and talent management. This role ensures smooth execution of initiatives, provides data-driven insights, and partners with stakeholders to deliver high-quality employee experiences.

Talent Development & Management

Assist in organizing talent review sessions and preparing materials for calibration meetings.

Maintain talent database and career development records.

Support career development initiatives and internal mobility programs.

Leadership Education & Development

Assist in organizing leadership development programs, including assessments, workshops, and coaching sessions.

Maintain leadership competency frameworks and update records.

Track progress of leadership development initiatives and compile evaluation data for reporting.

Performance Management

Provide administrative and technical support for performance management cycles (goal setting, mid-year, year-end reviews).

Train team members on system navigation and process adherence.

Monitor completion rates and prepare reports for HR team and leadership.

Learning & Growth

Coordinate delivery of learning programs (in-person, virtual, e-learning) and manage logistics, scheduling, and participant communication.

Act as administrator of the Learning Management System (LMS) and ensure accurate tracking of enrollments, completions, and certifications.

Support curriculum development by preparing materials, liaising with vendoConduct end-to-end training needs assessment/analysis to specific Business/Support Function Unit that will be determined by the T&OD Manager.

Design, develop, implement, and evaluate select learning sessions that will be assigned by the Talent & OD Manager.

Sourcing, coordination, and management of vendor for training and development services.

Employee Engagement

Coordinate engagement surveys and pulse checks; manage timelines, communications, and data collection.

Consolidate survey results and prepare dashboard for action planning.

Support engagement initiatives such as culture-building activities or team member experience projects.

Lead, assist, and support the people champions in all of their engagement initiatives.

Cross-Cutting Responsibilities

Prepare presentations, reports, and dashboard for leadership and HR teams.

Maintain all team-related databases in a timely manner.

Provide administrative support to the team which includes but not limited to: logistics arrangement of team-related activities, management of team calendar, third party vendor sourcing, and among others.

Prepare the Training Service Agreement (TSA) for external trainings and ensure that it is discussed and signed prior to the schedule of the training.

Consolidates all the needed data and information for team's monthly accomplishment report, audit report, and other compliance and reportorial requirements.

Provide some administrative support to the APAC Talent & OD Deputy Director as neededrs, and gathering feedback for continuous improvement.

Monitor learning metrics and prepare reports on participation, satisfaction, and impact.

Technical/Functional Competencies

Knowledge of L&D principles, adult learning methodologies, and program coordination.

Familiarity with performance management processes.

Basic understanding of talent management and succession planning concepts.

Strong proficiency in MS Office (Excel, PowerPoint) and data visualization tools (Power BI preferred).

Ability to manage multiple projects, programs, and deadlines effectively.

Behavioral Competencies

Detail Orientation: Ensures accuracy in data, reports, and program execution.

Collaboration: Works effectively with HR teams, supervisors, individual contributors, and external partners.

Communication: Clear and professional in written and verbal interactions.

Problem-Solving: Address issues promptly and proposes practical solutions.

Adaptability: Responds well to changing priorities and proposes practical solutions.

Bachelor's degree in Psychology, Human Resource Management, Organizational Development.

2-4 years in L&D, or OD roles; experience in program coordination, development, and stakeholder support.

Certifications in L&D, Workplace Learning, Organizational Development, Talent Development is highly preferred.

Excellent business/professional English

Strong analytical and organizational skills; ability to work in a fast-paced environment.