Clinic Staff

5 days ago

Makati City, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱120,000 - ₱180,000 per year

As a vital member of our Primary Care team, the Customer Care Representative (CCR) plays a key role in delivering exceptional patient support, coordinating clinical flow, and ensuring operational excellence in the clinic. You'll be our patients' first point of contact—providing compassionate service, managing schedules, verifying insurance, and supporting doctors during check-ups. If you're detail-oriented, thrive in a fast-paced healthcare setting, and love helping others, this role is for you.

What You'll Do

Your daily responsibilities include:

  • Greet and triage patients at the front desk

  • Verify patient identity and Maxicare/HMO coverage

  • Check vital signs and prepare patients for consult

  • Queue patients through our system (Emedcore)

  • Perform ECGs and endorse to Cardiologist

  • Assist in appointment scheduling and inquiries

  • Ensure timely documentation and record-keeping

  • Submit daily census and end-of-duty reports

  • Monitor clinic supplies, vaccine inventory, and equipment

  • Support Primary Care Physicians during check-ups

  • Promote patient feedback and address concerns

  • Comply with clinic protocols and the Data Protection Act (DPA)

Qualifications

Education:

  • Graduate of any medical-allied course (BS Nursing preferred)

  • Certification in Basic First Aid is a plus

Experience/Knowledge:

  • Familiar with clinic operations and health systems

  • Excellent communication and customer service skills

  • Computer-proficient; able to multitask in fast-paced settings

  • Flexible, detail-oriented, and a positive team player

  • Amenable to rotational shifts (5-day work week, varying rest days)

What We Offer

We offer competitive and meaningful benefits because we value our team:

  • Guaranteed up to 15th Month Pay
  • Quarterly Rice Subsidy
  • Medicine Benefit
  • HMO Coverage
  • Life Insurance
  • Convertible Leave Credits

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview. Already submitted this form before? No need to resubmit. We'll review your past responses.

Ready to join us?

Make a difference in everyday healthcare—apply today

Available Locations:

  • General Santos
  • Mandaue, Cebu
  • Sto. Tomas, Batangas
  • Binan, Laguna
  • San Pablo, Laguna
  • Malabon
  • Metro East, Pasig
  • BGC, Taguig
  • VV Soliven, San Juan
  • Nuvali, Sta. Rosa

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

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