Telemarketer-AUS Client

3 days ago

Clark Freeport Zone, Philippines SOLO SERVICES GROUP Full time

About Client:

At Solo Services Group, we are passionate about our customers, our services and our people

Proudly Australian-owned and operated, we are a leading provider of commercial cleaning services and facilities management across Australia. We support a diverse portfolio of clients across government, transport, education, commercial, and retail sectors. Our business is data-driven, compliance-focused, and committed to operational excellence, safety, and transparency.

About the Role:

The Telemarketer will play a pivotal role for cold calling, maintaining periodic contact with warm leads, and turning them into opportunities for new business ensuring client satisfaction. This is an office based role and requires excellent communication skills, the ability to multitask, and an unwavering commitment to service excellence.

Key Responsibilities·

  • Conducting cold calls to potential clients.
  • Maintaining periodic contact with warm leads.
  • Demonstrating exceptional phone skills and a great phone manner.
  • Ability to read conversations, ask clarifying questions, and build trust with potential clients over the phone.
  • Working within a CRM (such as HubSpot) to note down discussions and schedule follow-up contacts.
  • Promoting the business and sending information through email to prospective clients.
  • Working closely with the NSW BD manager and Business Development team and other Telemarketer to set and achieve targets.

About You

Qualifications & Experience

Previous experience in telemarketing or a sales mindset looking to learn. Strong organisational and multitasking skills. Exceptional phone skills and great phone manners. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment Ability to read conversations, ask clarifying questions, and build trust over the phone. Experience working within a CRM (HubSpot preferred) Ability to work independently and as part of a team. Motivated and target driven.

What We Offer

  • A stable, growing organisation with long-term contracts.
  • Exposure to senior leadership and real business decision-making.
  • Opportunity to shape reporting frameworks and analytics maturity.
  • Supportive, collaborative team culture.
  • Competitive salary package based on experience and performance.

Job Type: Full-time

Benefits:

  • Transportation service provided

Application Question(s):

  • How much is your expected salaries?
  • Do you have experience in the online or BPO industry? how long?
  • How many years' experience do you have as a Telemarketer?
  • What Microsoft Office products are you experienced with?
  • Do you have customer service experience? how long?
  • This is working onsite (office-based), are you okay with that? we are located at Clark Center, Clark Freeport Zone, Pampanga
  • Do you have experience in a sales role?
  • Do you have experience in a cold calls sales environment? how long?

Work Location: In person

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