Healthcare Customer Service Representative

6 hours ago

Makati City, National Capital Region, Philippines R1 RCM Full time ₱900,000 - ₱1,200,000 per year

What will you do in this role?

You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor's office to secure authorization, among others.

Qualifications:

  • Completion of at least 2 years of college education.
  • For individuals with a Medical Allied background (such as Nursing, Radiology Technology, Medical Technology, Physical Therapy, Occupational Therapy, Respiratory Therapy, etc.), a minimum of 1 year of BPO experience is required.
  • For those with a Non-Medical Allied background, at least 2 years of BPO voice experience is needed.
  • Ability to work in an onsite setup in BGC, Taguig and flexible with graveyard and rotating shifts.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits. What's in it for you?
• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. Visit us on Facebook: #R1Philippines #AllTogetherBetterinR1PH

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Stemz Healthcare Full time ₱18,000 - ₱20,000 per year

    Position: Customer Care ExecutiveLocation: ND Diagnostic Quezon, PhilippinesDepartment: Customer Service/ Medical ServicesReports To: Customer Service & LAB Operations ManagerJob Summary:We are seeking a Medical Services Coordinator to assist patients and stakeholders over calls regarding medical tests, appointment scheduling, document verification, and...

  • Customer Service Representative- Premium Healthcare

    1 week ago

    Quezon City, National Capital Region, Philippines Sagility Full time ₱150,000 - ₱250,000 per year

    Company DescriptionSagility in Partnership with Cigna Healthcare and Evernorth Health Services is a tech-enabled healthcare business process management company based in the U.S. We specialize in supporting payers, providers, and their partners to enhance operations, improve the member and provider experience, and deliver cost-effective healthcare outcomes....

  • Customer Service Representative

    7 days ago

    Makati City, National Capital Region, Philippines Esteban Piedrahita Headhunter Full time ₱240,000 - ₱360,000 per year

    Job Title:Healthcare Customer Service RepresentativeLocations:Makati City, Metro Manila OR Angeles, Pampanga (SM Clark)Work Setup:Full-Time, On-siteSchedule:Night ShiftCompensation:PHP 25,000/month (PHP 20,500 Basic + PHP 4,500 Allowance)The RoleJoin our team as a Healthcare Customer Service Representative supporting a leading US-based health share...

  • customer service representative- healthcare

    4 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱312,000 per year

    CUSTOMER SERVICE REPRESENTATIVEHEALTHCARE ACCOUNT1 DAY HIRING PROCESS / START ASAPUP TO 26K SALARY PACKAGE + 20% NIGHT DIFFWORK ONSITE SET UP LOCATED IN ETON CENTRIS QCQUALIFICATIONSAT LEAST HS GRAD WITH 6 MONTHS BPO EXPOR COLLEGE GRAD WITHOUT BPO EXPCAN WORK ONSITE AND CAN START ASAPWITH GOOD TO EXCELLENT COMMUNICATION SKILLSJob Types: Full-time, Permanent,...

  • Healthcare Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱17,000 - ₱26,000 per year

    Now Hiring: Customer Service Representative – Healthcare Account (Eton Centris QC)Location: Eton Centris, Quezon CitySalary Package: Up to ₱26,000 (depending on tenure and experience)Work Schedule:8:00 AM – 10:00 PM ESTMonday to Saturday5 working days per week (9 hours per day including lunch and breaks)2 rest days per week (may not be...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines GECO Asia Pte. Ltd Full time ₱150,000 - ₱250,000 per year

    Job Description:We are hiring Customer Service Representatives for our Healthcare Account. Your main role is to assist members over the phone with their healthcare-related concerns such as benefits, claims, and account inquiries. You will provide clear and accurate information while ensuring a positive customer experience.Responsibilities:Handle incoming...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱240,000 per year

    WE'RE HIRINGCustomer Service Representative Work Location: Bridgetowne, Quezon CityAre you ready to take the next step in your BPO career? Join a dynamic and supportive team in the healthcare industry and grow with usJob Description:As a Customer Service Representative (CSR) for our Healthcare Account, you will handle voice-based inquiries from international...

  • Customer Service

    2 weeks ago

    Makati City, National Capital Region, Philippines OpenMed Inc. Full time ₱240,000 - ₱360,000 per year

    Who is Carenet health?For eight consecutive years, Inc. Magazine named Carenet Health as one of America's fastest-growing private companies. Today, we are the premier healthcare engagement and telehealth partner, supporting one in five Americans in four areas of expertise—engagement, telehealth, clinical support and healthcare advocacy and navigation. We...

  • Customer Service Representative(Healthcare)

    2 weeks ago

    Quezon City, National Capital Region, Philippines Intelassist Full time ₱360,000 - ₱480,000 per year

    Employment Type:Full-Time EmploymentWork Setup:100% OnsiteWork Schedule:Night Shift (Following U.S. Eastern Time Zone)Location:Eastwood, Libis, Quezon CitySalary Package:30,000 to 40,000 PHP/MonthlyJob DescriptionThe primary responsibility of theCustomer Service Representative (CSR)is to answer incoming queue calls and route them accurately in accordance...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...