NonVoice Account, Process at home less hassle

11 hours ago

Manila, National Capital Region, Philippines ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) Full time ₱15,000 - ₱30,000 per year

About the role

This full-time, work-from-home opportunity at ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) in Metro Manila is perfect for those looking to start an exciting career in customer service. As a NonVoice Account, you will be responsible for handling a variety of non-voice support tasks, ensuring a seamless experience for our customers. With a focus on flexibility and work-life balance, this role offers the perfect blend of professional growth and personal wellbeing.

What you'll be doing

  1. Providing high-quality, empathetic customer support through various non-voice communication channels
  2. Resolving customer inquiries and issues efficiently and effectively
  3. Maintaining accurate records and documentation of all customer interactions
  4. Collaborating with cross-functional teams to identify and implement process improvements
  5. Continuously learning and developing your skills to deliver exceptional customer service

What we're looking for

  1. Excellent written communication skills and the ability to express yourself clearly and concisely
  2. Strong problem-solving and critical thinking abilities to effectively address customer needs
  3. Familiarity with customer service best practices and a commitment to providing exceptional service
  4. Demonstrated ability to work independently and as part of a team
  5. Proficiency in using relevant software and technology tools
  6. A passion for delivering a positive customer experience

What we offer

At ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING), we are committed to fostering a supportive and inclusive work environment that empowers our employees to thrive. In addition to a competitive salary, we offer a range of benefits, including:

  1. Flexible work-from-home arrangements
  2. Comprehensive health insurance coverage
  3. Generous paid time off and holiday leave
  4. Opportunities for professional development and career advancement
  5. A collaborative and dynamic team culture

About us

ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) is a leading provider of innovative customer service solutions. With a strong focus on customer satisfaction and employee wellbeing, we are dedicated to creating an exceptional experience for both our clients and our team. Join us and be a part of our exciting journey as we continue to redefine the customer service landscape.

Apply now for this exciting opportunity and be a part of our dynamic team

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