Front Desk Staff

7 hours ago

Sampaloc, Philippines Momentum Construction and Development Corporation Full time ₱250,000 - ₱500,000 per year

Responsible for delivering excellent customer service, managing front office operations, and ensuring efficient communication between clients, tenants, guests, and internal departments. This role serves as the first point of contact, representing the company professionally through in-person, phone, and online interactions.

Key Responsibilities:

Reception & Customer Service

  • Greet and assist tenants, guests, and visitors in a friendly and professional manner.
  • Handle inquiries through phone, email, and walk-ins, providing accurate information.
  • Maintain a welcoming and organized reception area.
  • Address concerns and escalate issues to appropriate personnel when necessary.

Administrative & Front Office Management

  • Maintain logs for tenants, visitors, deliveries, and appointments.
  • Ensure proper documentation and safekeeping of records, forms, and reports.
  • Manage office supplies inventory; coordinate replenishment as needed.
  • Handle incoming and outgoing mail or packages

Compliance & Safety

  • Follow company protocols for security and data privacy.
  • Ensure visitor policies are strictly implemented.
  • Assist during emergencies by guiding tenants or guests when needed.

Communication & Coordination

  • Communicate relevant updates to management and staff.
  • Coordinate with housekeeping, maintenance, and security for tenant or guest needs.
  • Relay messages promptly and accurately to concerned departments.

Qualifications:

  • Preferably a graduate of any business, hospitality, Tourism, or related course.
  • With experience in customer service or administrative roles (front desk experience is an advantage).
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and basic computer applications.
  • Organized, attentive to detail, and able to multitask.
  • Professional, reliable, and customer-focused.

To be assigned in University Home Lacson (Uhome)

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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