Logistics Supervisor

JOB OBJECTIVES

a. To supervise employees and oversee requirements of the Department.

b. To ensure that quality service provided to all Customers.

c. To ensure that the department is performing based on quality standards.

d. To ensure customer satisfaction at all times.

e. To act as Officer in Charge in the absence of Department Manager.

II. DUTIES AND RESPONSIBILITIES

A. DUTIES

1. Ensure that import documents are transmitted to Coordinators and or customs representative are on time.

2. Ensure that the import shipments properly handled and delivered to clients on time or based on customer's requirements.

3. Ensure commitment to customers' requirements or logistics plan.

4. Follows up and monitors status of shipments from Coordinators or Customs representative.

5. Reports status of shipment to clients as may be required.

6. Reports to Dept. Manager administrative and operational concerns of the department.

7. Ensure that request for cash advances are prepared and liquidations submitted on time.

8. Monitors and checks reports or statistics required by Department Manager.

9. Assists in marketing and preparation of rates to clients.

10. Oversees the other requirements of the department in behalf of the Department Manager.

B. RESPONSIBILITIES

1. Ensure that delivery of service is met based on quality standards.

2. Informs and updates clients of new rules and regulations of the Bureau of Customs and other government agencies.

3. Assists client with their problem with Bureau of Customs and other government agencies.

4. Checks and monitors if billing or invoices prepared and submitted to clients on schedule.

Ensures availability of equipment from contractors if it cannot be sourced within the company.

6. Meets with government agencies or offices regarding clearances or permits needed

for the release of shipments especially special cargoes.

7. Attends meetings and seminars pertaining to current issues or procedures related to work.

8. Coordinates with in-plants, satellite offices or branches on shipment requirements and status.

9. Coordinates and schedules payment of some accounts payable.

10. Attend meetings on behalf of Department Manager.

11. Performs other functions as required by Management.

C. AUTHORITY

1. Checks and signs Leaves on company's business form submitted by the staff of the

department.

2. Checks and signs Requests for Cash Advance and Liquidation of Cash advance

submitted by the Customs Representative in behalf of Department Manager.

3. Checks and signs Service Information Sheets and Invoices in behalf of Department

Manager.

4. Signs proposal or quotation in behalf of Department Manager.

D. RELATIONSHIPS (Coordination with other parties)

1. Bureau of Customs

2. Department of Finance

3. Port Operators/Carriers

4. Other Government Agencies

5. Banks

6. LBC Express, Inc.

E. MISCELLANEOUS

1. Keep abreast with systems development affecting job performance.

2. Performs other related functions that maybe assigned by superior from time to time.

3. To comply quality responsibilities defined in quality manual.

F. RECORDS MANAGEMENT

1. Files suppliers and sub-contractors charges for the preparation of billings.

2. Files rates and communication regarding shipments.

3. Other requirements of ISO.

III. QUALIFICATIONS

A. Education:

Must be a graduate of any 4 – 5 year course. Preferably a BS Customs

Administration graduate. Must have a thorough knowledge of such field as

accounting, mathematics, engineering, finance and management.

B. Experience:

Must have adequate knowledge of Customs Procedures, shipping, Supply chain and

logistics Management.

C. Special Qualities and Skills:

1. Must be knowledgeable in computer operation and application.

2. Must possess good communication skills.

3. Must be willing to work under pressure.

4. Must know how to manage time and delegate work efficiently.

5. Must have good personal relationship.

6. Must be of strong character and able to lead.

LOCATION: Makati City

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