Business Process Senior Associate

12 hours ago

Quezon City, National Capital Region, Philippines Manulife Full time

We're looking for a Business Process Senior Associate to join our Policy Admin team at MBPS. In this role, you are responsible for process indexing and data entry of transactions with utmost attention to quality and quantity.

Position Responsibilities:

  • Process indexing with utmost attention to quality and quantity, and process simple to complex work

  • Process and capture information to system according to established methods and procedures

  • Practice good judgment in processing cases

  • Perform thorough checking for every case and eliminate financial errors 

  • Suggest ways on how to improve the current process and team metrics

  • Such other duties and functions as assigned by Operation Management

Required Qualifications:

  • College/University graduate ​​

  • Above average written and verbal communication skills​

  • Basic knowledge in MS office, especially in MS Excel

Preferred Qualifications:

  • Good verbal and written English communication skills 

  • Strong analytical and problem solving skills 

  • Ability to pay close attention to detail with a high degree of accuracy 

  • Fast Learner and can work with minimum supervision 

  • Strong organizational skills 

  • Good attendance record 

  • Team player

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

  • Business Process Senior Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for Business Process Senior Associates to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests and transactions productively and accurately to meet Service Levels set by the management with the business unit.Position Responsibilities: Process and analyze transactions in line with the Service Level...

  • Business Process Senior Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for a Claims Senior Associate to join our Insurance Operations team at MBPS. In this role, you are responsible for reviewing and analyzing benefit coverage, performing data migration tasks, and managing routine work to meet quality and productivity targets. The role involves collaborating with team members, handling process inquiries, and...

  • Business Process Senior Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for a Business Process Senior Associate to join our Insurance Operations Team. In this role, you will be responsible for administering payment and disbursement processing, as well as handling contract changes for policies. This position plays a critical role in ensuring accuracy and productivity, which are key performance indicators for the...

  • Business Process Senior Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for a Business Process Associate to join our Insurance Operations team at MBPS. In this role, you are expected is to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.Position Responsibilities: Process indexing with utmost attention to quality and quantity, and...

  • Payroll Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time

    Job SummaryWe are looking for a proactive and detail-oriented Payroll Associate to join our team. This role is vital in ensuring accurate and timely payroll processing while upholding compliance with labor laws and company policies.Key ResponsibilitiesSupport the end-to-end payroll process with accuracy and compliance to company standards and government...

  • General Ledger Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time

    Position OverviewThe General Ledger Associate is responsible for ensuring the accuracy and reliability of financial records. This role focuses on managing general ledger activities, ensuring compliance with accounting standards, regulations, and client-specific policies, while also supporting process improvements and reporting needs.Key...

  • Business Process Associate II-1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for aBusiness Process Associate II-1to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.Position ResponsibilitiesReview and validate New issue requests, communicate inquiries and...

  • Business Process Associate II-1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    We're looking for a Business Process Associate II-1 to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.Position Responsibilities: Review and validate New issue requests, communicate inquiries and...

  • Process Associate

    6 days ago

    Quezon City, National Capital Region, Philippines Genpact Full time

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Order to Cash Associate

    7 days ago

    Quezon City, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time

    About the role Global Payments Process Centre, Inc. is seeking a highly skilled Order to Cash Associate to join our growing team in Quezon City Metro Manila. As a full-time employee, you will execute end-to-end order-to-cash processes including billing, collections, and cash application. Ensures accuracy, timeliness, and compliance with accounting and...