
Laundry Operation Supervisor
24 hours ago
We are looking for a Laundry Operations Supervisor to oversee daily operations in the shop. The main responsibility is to ensure that the staff will strictly follow company standards and procedures, and to take proactive steps in addressing and preventing operational issues. This role will serve as the main point of contact between the management and shop staff, ensuring smooth coordination and consistent communication.
Responsibilities:
a. Ensure all shop staff follow standard operating procedures (SOP)
b. Immediately address any issues or non-compliance in the shop
c. Report problems, suggestions, or unusual incidents to management
d. Act as the main communication channel between the staff and management (to avoid miscommunication or incomplete updates)
e. Help maintain a clean, organized, and professional shop environment
f. Provide clear documentation or reporting on shop status
g. Propose solutions for common operational challenges
h. Support smooth daily operations by enforcing accountability
Qualifications:
-At least 1 year of experience in a supervisory or team lead role (preferably in service industry)
-Strong communication and interpersonal skills Highly organized and proactive
-Assertive but professional in dealing with rule enforcement
-Can work independently and report clearly to upper management
-Trustworthy and dependable
-Basic knowledge of laundry operations is a plus, but not required to assist in physical tasks
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