Call Center Staff

2 days ago

Ortigas, Philippines Shinagawa Healthcare Solutions Corporation Full time ₱20,000 - ₱25,000 per year

JOB QUALIFICATIONS:

  • Open to undergraduates or bachelor's degree holders.
  • At least 1 Year(s) of working experience in the related field.
  • Fresh Graduate Are Encouraged to Apply
  • Willing to be assigned in Ortigas Center, Pasig City

JOB RESPONSIBILITIES:

INBOUND

  • Make strategies in order to promote and offer products or services to patients, clients and customers through internal sales and marketing strategies (e.g. corporate presentation, up-selling, among others.)
  • Handle customer complaints received from social media and Shinagawa booking in a professional manner and ensure to endorse to concerned party accordingly
  • Analyze outputs of day-to-day inbound operations to provide marketing and sales teams with insights that may contribute to objectives
  • Answering queries, concerns, and complaints
  • Submit management report on concerns encountered and escalated,and follow-through to resolution
  • Manage appointment of patients for consultation, surgeries and other procedures to be done with the patient.
  • Maintain contact and build lasting relationships with patients to ensure that they are getting the type and quality of care they need
  • To provide explanation, guidance and advice to patients regarding their treatment and other complex medical information.
  • Ensure that qualified patients are converted into sales
  • Other tasks that Management may assign from time to time relevant to job positions.

OUTBOUND

  • Make outbound calls to prospect leads to be provided by the inbound agents gathered from all the online platforms.
  • An average of 20-30 daily calls should be achieved. The averagerage time spent per client should be 10 to 15 minutes and at least 70 percent conversion to appointments.
  • Should offer the services to the customer and must set for an appointment as much as possible.
  • Must be able to listen to objections and handle them effectively to convert into an appointment.
  • Do a survey to check the satisfaction level of the old patients.
  • Generate more leads by acquiring referrals from the old patients out called.
  • Others tasks that Management may assign from time to time relevant to job positions.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Discounted lunch
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Outbound Call Center Agent

    2 days ago

    Ortigas, Philippines Eastvantage Business Solutions Inc. Full time ₱40,000 - ₱45,000 per year

    OverviewWe are seeking driven and dynamic Call Center Agents who are eager to grow their careers in Sales or Business Development. This role is ideal for someone who is street-smart, ambitious, and thrives in a fast-paced, results-driven environment. You'll work closely with our sales team, connecting with prospects, identifying opportunities, and...

  • Virtual Call Center Agent

    2 days ago

    Ortigas, Philippines MicroSourcing Full time ₱500,000 - ₱1,000,000 per year

    Discover your 100% YOU with MicroSourcing Position: Virtual Call AgentLocation: Cyberscape Beta OrtigasWork setup & shift: (Onsite during the training period of 100 days, Hybrid after) | Night Shift Why join MicroSourcing? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid...

  • Outbound Call Center Agent

    2 days ago

    Ortigas, Philippines RER Capital Funding - USA Full time ₱28,000 per year

    Who Are We: DForce Operations Center, Inc. is an established Business Process Optimization company right in the heart of Ortigas Center, Pasig City. We handle process optimization for different companies with Customer Service expertise through an inbound and outbound call center, Back Office Support for Search Engine Optimization, Website Creation, Digital...

  • Accounting Staff

    2 days ago

    Ortigas, Philippines Mindbridge Resources Corporation Full time ₱150,000 - ₱300,000 per year

    Qualifications: With a Bachelor's Degree in Accountancy or any related field With at least 1 year or more experience in accounting With knowledge of AR/AP accounts Keen to details and can work under pressure with minimal supervision With strong organizational and communication skills Willing to be trained Willing to work from Monday...

  • Accounting Staff

    2 days ago

    Ortigas, Philippines Mindbridge Resources Corporation Full time ₱150,000 - ₱300,000 per year

    Qualifications: With a Bachelor's Degree in Accountancy or any related field With at least 1 year or more experience in accounting With knowledge of AR/AP accounts Keen to details and can work under pressure with minimal supervision With strong organizational and communication skills Willing to be trained Willing to work from Monday...

  • DevOps Intern

    2 days ago

    Ortigas, Philippines Staff Domain Inc Full time ₱40,000 - ₱50,000 per year

    Responsibilities: Assist with web development and coding tasks. Collaborate on new features for improvements. Monitor and maintain system performance. Work with the team to meet project deadlines. Requirements: Currently taking BS in Information Technology/Computer Science or its equivalent Knowledgeable in the following: PHP ...

  • Customer Service Representative

    2 days ago

    Ortigas, Pasig, Philippines Staff Domain Inc. Full time ₱40,000 - ₱80,000 per year

    Setup and Location: Onsite – 36F Cyberscape Gamma, Ortigas Pasig City Work Schedule: 9:00 AM-6:00 PM (AEST) | 7:00 AM-4:00 PM (PH Time) Employment Type: Full-time Ready to do work that actually excites you? We are looking for an Inbound Customer Service Representative to handle customer inquiries and provide exceptional service over...

  • Team Leader Spanish Bilingual

    2 days ago

    Ortigas, Philippines Omega Healthcare Management Services Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Title: Team Leader Healthcare (Spanish Bilingual) | Ortigas, Pasig The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and...

  • 3D Visualiser

    2 days ago

    Ortigas, Philippines Staff Domain Inc Full time ₱600,000 - ₱800,000 per year

    We are seeking a highly skilled and creatively driven 3D Visualiser to produce high-quality photorealistic renders that bring our architectural designs to life. You'll support both internal project development and external builder and developer presentations, helping communicate design intent with clarity, mood, and precision. Working closely with our...

  • Sales Development Representative

    2 days ago

    Ortigas, Pasig, Philippines Staff Domain Inc. Full time $40,000 - $60,000 per year

    Job Summary: We are looking for a Sales Development Representative responsible for identifying and qualifying potential business opportunities to drive sales growth. This role involves reaching out to prospective clients, building relationships, and generating leads that will be passed on to the sales team. The ideal candidate should have experience in...