Assistant Leasing Agent
24 hours ago
About the Role
We are seeking a proactive and detail-oriented
Assistant Leasing Agent
to support leasing operations and resident relations for a growing property management team. This role will work closely with the Leasing Coordinator to ensure vacant units are marketed effectively, prospects are engaged and converted, and move-ins are handled smoothly.
The ideal candidate will bring strong communication skills, a customer-first approach, and prior experience in property leasing or management. This is an excellent opportunity for someone looking to build a long-term career in the U.S. property management industry while working remotely. This position is ideal for candidates who are detail-oriented, organized, and passionate about delivering excellent customer service while supporting all aspects of property leasing and administration.
Key Responsibilities
Leasing & Marketing
- Prepare leasing templates and list vacant units for lease in
AppFolio
. - Keep online listings updated across all marketing platforms.
- Assist with marketing units to multiple digital channels.
- Screen applications and conduct background checks, including calling references and verifying details.
- Request additional information from applicants as needed to complete applications.
- Draft leases and send for digital signatures via
DocuSign
. - Assist with coordinating move-ins, showings, and scheduling tours with onsite managers.
- Monitor and respond to prospect inquiries on
Facebook Marketplace
and the CRM database. - Respond promptly to new leads with the goal of scheduling tours and encouraging applications.
Resident Liaison
- Send emails to site managers to follow up on upcoming move-ins and move-outs.
- Assist with obtaining and organizing photos and videos of rent-ready apartments.
- Process official letters and communications to tenants as necessary.
Business Administration
- Provide general administrative support as assigned by the Leasing Coordinator.
- Manage document workflows, including sending leases and forms for electronic signature.
- Maintain consistent communication with team members to ensure smooth operations.
Qualifications
- 1–2 years of experience in
property management, leasing, or related fields
(apartment leasing experience strongly preferred). - Prior experience with residential property management software such as
AppFolio
(required). - Strong multitasking and organizational abilities.
- Excellent written and verbal
English communication skills
. - Ability to interact professionally and positively with tenants, prospects, and team members.
- Proficient in using online platforms (CRM, social media, listing sites).
- Customer-service mindset with a proactive, "can-do" attitude.
- Comfortable working
U.S. business hours (PST).
Why Join
- Join a
professional property management team
with a reputation for high standards. - Gain exposure to the U.S.
residential real estate market
and best practices in leasing. - Stable, full-time role with consistent working hours.
- Competitive compensation
- Opportunity for long-term growth within a dynamic and supportive environment.
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