Assistant Leasing Agent

6 days ago

Manila, National Capital Region, Philippines KMC Solutions Full time ₱300,000 - ₱450,000 per year

We are seeking a proactive and detail-oriented Assistant Leasing Agent to support leasing operations and resident relations for a growing property management team. This role will work closely with the Leasing Coordinator to ensure vacant units are marketed effectively, prospects are engaged and converted, and move-ins are handled smoothly.

The ideal candidate will bring strong communication skills, a customer-first approach, and prior experience in property leasing or management. This is an excellent opportunity for someone looking to build a long-term career in the U.S. property management industry while working remotely. This position is ideal for candidates who are detail-oriented, organized, and passionate about delivering excellent customer service while supporting all aspects of property leasing and administration.

Key Responsibilities

Leasing & Marketing

●       Prepare leasing templates and list vacant units for lease in AppFolio.

●       Keep online listings updated across all marketing platforms.

●       Assist with marketing units to multiple digital channels.

●       Screen applications and conduct background checks, including calling references and verifying details.

●       Request additional information from applicants as needed to complete applications.

●       Draft leases and send for digital signatures via DocuSign

●       Assist with coordinating move-ins, showings, and scheduling tours with onsite managers.

●       Monitor and respond to prospect inquiries on Facebook Marketplace and the CRM database.

●       Respond promptly to new leads with the goal of scheduling tours and encouraging applications.

Resident Liaison

●       Send emails to site managers to follow up on upcoming move-ins and move-outs.

●       Assist with obtaining and organizing photos and videos of rent-ready apartments.

●       Process official letters and communications to tenants as necessary.

Business Administration

●       Provide general administrative support as assigned by the Leasing Coordinator.

●       Manage document workflows, including sending leases and forms for electronic signature.

●       Maintain consistent communication with team members to ensure smooth operations.

Qualifications

●       At least 3 years of experience in property management, leasing, or related fields (apartment leasing experience strongly preferred).

●       Prior experience with residential property management software such as AppFolio (required).

●       Strong multitasking and organizational abilities.

●       Excellent written and verbal English communication skills.

●       Ability to interact professionally and positively with tenants, prospects, and team members.

●       Proficient in using online platforms (CRM, social media, listing sites).

●       Customer-service mindset with a proactive, "can-do" attitude.

●       Comfortable working U.S. business hours (PST).

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