BPO Trainer

Lead. Inspire. Succeed — Join Our Leadership TeamWe're looking for experienced and results-driven leaders to join our growing BPO team in the Philippines. If you have a passion for developing people, driving performance, and delivering excellence, this is your chance to make an impact in a dynamic and fast-paced environment. Step into a role where...

Telco Trainer in a BPO is responsible for developing and delivering training programs for call center agents in the telecommunications industry, covering product knowledge, customer service, communication skills, and BPO processes. Key duties include creating training materials, assessing employee performance, providing coaching, and ensuring training aligns...

About the job Trainer - Retail (Cebu City) - OnsiteNature Of the Account: RetailStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Restdays: 24x7Educational Requirement:Finished at least 2 years in college without back subject/sWork Experience:Minimum 1 year experience as TrainerPreferred: retail background, but can be...

Work Arrangement: On-site in Cebu CityShift Schedule: Shifting Schedules 24x7Qualifications Required:At least 2 years in college (no back subject/s)At least 1 year of experience as a TrainerPreferably under a Retail or e-commerce accountAny customer service accounts - voiceGood communication skills

About the job: Trainer - Ecommerce (Cebu) | Onsite Nature Of the Account: Ecommerce Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: 24x7 Educational Requirement:Finished at least 2 years in college without back subject/s Work Experience:Minimum 1 year experience as a trainerPreferred: Retail...

Position: Communications Trainer (Cebu City) | HybridWork Arrangement: Hybrid (3 days on site in Cebu City, 2 days WFH)Start Date: ASAPAccount Focus: Talent SkillingSupport Type: SupportShift Schedule: 12 PM - 9 PM, with fixed weekends offQualifications:Bachelor's DegreeAt least 1 year of experience as a Trainer in any fieldOpen to process trainers, even...

Position Title: Communications Trainer (Cebu) | HybridWork Arrangement: Hybrid (Onsite during training period) in Cebu Start Date: ASAP Account Type: Talent Skilling Support Type: Support Shift Schedule: 12 PM - 9 PM | Fixed weekends off Qualifications: High school graduate or equivalent (High school/senior high school)At least 1 year of experience as a...

Role Purpose:The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team.Position: Process TrainerLocation: Tech Tower, Cebu Business...

On-site (1 Nito Tower, Cebu)Shifting ScheduleOff days: Any 2 days of the weekRole Overview:The Trainer & Quality Analyst plays a dual role, responsible for delivering effective training programs that enable new hires and existing employees to perform at their best, while also supporting quality assurance initiatives. This role ensures that customer service...

Role Overview:TheTrainer & Quality Analystplays a dual role, responsible for delivering effective training programs that enable new hires and existing employees to perform at their best, while also supporting quality assurance initiatives. This role ensures that customer service standards, process knowledge, and performance expectations are consistently met...