
Email and Chat Support Specialist
3 days ago
We're growing and we want YOU to be part of our Non-Voice Account Team in Metro Manila site Experience a one-day hiring process and salary offer up to 25K plus monthly commissions
Your Day-to-Day:
- Manage non-voice account tasks including data entry, email correspondence, and chat support.
- Provide accurate information and resolve inquiries through written communication.
- Process service requests, updates, and follow-ups efficiently.
- Ensure high-quality and timely responses to customer queries and issues.
- Maintain detailed records of interactions and transactions.
- Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
- College graduate of any course
- No prior non-voice experience necessary—we provide comprehensive training
- Strong written communication and organizational skills.
- Attention to detail and effective problem-solving abilities.
- Familiarity with non-voice support tools and systems is a plus but not required.
- Typing speed of at least 40 WPM (Words Per Minute).
- Ability to work independently and as part of a team in a dynamic environment.
Why You Should Apply:
- Competitive Salary (up to 25K)
- Monthly Commissions
- Fast-Track Career Growth for top performers
- HMO with 2 FREE Dependents from Day 1
- Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
- Pioneer Accounts (including Voice and Easy Accounts)
- Incentives, Signing Bonuses, and More Premium Perks
- Flexible Shifts (Day, Mid, and Night)
- Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you're new to non-voice support or looking to advance your career, we have a place for you
Ready to take the next step? Let's chat about how you can grow with us—apply today
Job Type: Full-time
Pay: Php18, Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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