Senior Claims Executive

Posting Description:

Senior Claims Executive

We are looking for a dedicated individual to join us as Senior Claims Executive at Aon Philippines, offering you a real opportunity to further develop your capabilities.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Ensure operational excellence in the delivery of claims services to clients. This include providing timely and accurate response to claims enquiries/matters.
• Collect documents/information (where appropriate) for carriers to adjudicate claims assessment, basic checking/investigation for contestable/complicated claims should there be any disputes.
• Perform assessment of claims, liaise with carriers and support claims negotiation and settlement with the objective of fair and expeditious settlement of claims.
• Actively follow up on claims with clients/carriers to ensure prompt, fair and reasonable settlement from carriers.
• Collaborate with key stakeholders involved in the process - Account Managers/Servicers and other colleagues within Aon to ensure seamless process.
• And any other roles and responsibilities that may be assigned to you from time to time
• This position will report to Senior Claims Manager located in Singapore, as part of our global/regional team and is responsible for servicing and adjudicating insurance claims for our Singapore client base while ensuring alignment with local policies and procedures.

Skills that leads to success

• Bachelor's Degree or equivalent experience in relevant fields.
• At least 5 years of experience in the health insurance claims servicing area
• Independent, proactive, efficient
• Meticulous, high attention to detail and accuracy
• Effective problem solving and critical thinking
• Strong communication and interpersonal skills (verbal and written)
• Pleasant and positive personality, adaptable to changes
• Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint
• A strong team player

How this opportunity is different

This is your opportunity to sell the role What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

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