Senior Claims Assistant

1 week ago

Muntinlupa Central Post Office P, Philippines Ifelse Ph Inc. Full time ₱1,440,000 - ₱1,824,000 per year

About the Job:

The Senior Claims Assistant is responsible for ensuring the accurate and timely processing of insurance claims in accordance with company policies and procedures. This role focuses on maintaining compliance, ensuring prompt claim settlements, and supporting the company's profitability objectives within established frameworks, budgets, and operational guidelines.

Job Requirements:

Education & Training

  • Graduate of any four-year course, preferably in Management, Accounting, or a related field.
  • Basic knowledge of non-life insurance principles and processes.

Business Understanding

  • At least 2 years of relevant work experience in claims processing or a related role.
  • Strong understanding of insurance operations and business practices.

Skills & Competencies

  • Excellent interpersonal, oral, and written communication skills, including presentation ability.
  • Above-average research and analytical skills with strong attention to detail.
  • Highly organized, adaptable, and capable of managing multiple projects simultaneously.
  • Proficient in numerical analysis and adept at using tools for problem-solving and data interpretation.
  • Skilled in IT applications, including word processing, spreadsheets, databases, and presentations.
  • Strong time management and prioritization skills to meet multiple and conflicting deadlines.
  • Capable of strategic thinking and seeing the broader business perspective.
  • Resilient and effective under pressure, with the ability to make sound judgments in complex situations.
  • Demonstrates initiative, innovation, and a proactive "can-do" attitude toward change.
  • Able to influence and persuade others, including senior staff, to adopt improved practices.
  • Maintains confidentiality, accuracy, and professional integrity in all tasks.
  • Knowledgeable about Environment, Health, and Safety (EHS) standards and compliance.
  • Strong team player, able to collaborate across departments while contributing to shared objectives.
  • Proven ability to represent the company professionally at both internal and external engagements.

Scope & Responsibilities

  • Process insurance claims efficiently and accurately, ensuring compliance with established procedures and timelines.
  • Review and validate claim documents to confirm completeness, accuracy, and policy coverage.
  • Coordinate with internal departments and external parties for claim verification and resolution.
  • Maintain up-to-date records and documentation related to claims processing.
  • Support the company's objectives by ensuring profitability and adherence to operational standards.
  • Handle multiple cases simultaneously while maintaining accuracy and timeliness.
  • Identify potential areas for process improvement and contribute to workflow optimization.
  • Perform other related tasks as may be assigned.

Core Competencies

Teamwork

  • Collaborates effectively with colleagues across departments to achieve shared goals and foster a cooperative work environment.
  • Demonstrates flexibility, tolerance, and a commitment to collective success.

Analytical Thinking

  • Breaks down complex issues into logical components, identifying root causes and developing practical solutions.
  • Applies structured thinking to support sound decision-making.

Business Understanding

  • Maintains an updated understanding of the company's operations, market trends, and industry developments.
  • Uses business insights to support informed decision-making and the achievement of company goals.

Flexibility

  • Embraces and adapts to change positively, finding opportunities for improvement and client benefit.

Job Type: Full-time

Pay: Php30, Php32,000.00 per month

Work Location: In person

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