Account Manager, ShopeePay

4 days ago

Manila, National Capital Region, Philippines Monee Full time $40,000 - $80,000 per year

Job Description
The Account Manager for offline Payments plays a crucial role in strengthening and growing ShopeePay's offline merchant partnerships. This position focuses on reviving existing merchant relationships and driving the performance of key accounts. The ideal candidate will craft and execute strategies to increase volume, ensure merchant satisfaction, and cultivate strong partnerships with internal and external stakeholders.

Duties And Responsibilities

  • Develop strategies to grow existing offline merchants through QR PH adoption and engagement.
  • Revive existing partnerships by renegotiating MDR while ensuring profitability
  • Manage high-value merchants, promoting ShopeePay as a preferred payment solution for offline transactions.
  • Build and maintain strong after-sales management, including inquiries, disputes, and settlement variances.
  • Collaborate with the Marketing team to design and implement campaigns that boost offline merchant performance.
  • Oversee system integrations and the successful rollout of projects for the Payment-to-Merchant (P2M) business.
  • Keep track of the industry trends and campaigns related to QR PH
  • Provides market insights from merchant's perspective including understanding products, sellers, market, and competitor dynamics
  • Coordinate with internal partners (e.g. Legal, On-boarding, Marketing, Finance etc.) to execute merchant programs
  • Perform other similar and related duties as required or directed

Requirements

  • Bachelor's degree graduate. Background in Business Administration, Management or relevant fields is a plus.
  • At least three (3) years of work experience in sales, acquisition, business development, and/or account management.
  • Strong understanding of the digital payments landscape. Experience in a start-up, fintech, payments is a plus.
  • With above average interpersonal and networking skills.
  • Good communication, persuasion, and negotiation skills.
  • Comfortable working with numbers.
  • Agile, able to work swiftly, pivot quickly with changes in direction.
  • Proficient in MS Office / Google suites.

  • ShopeePay Market

    7 hours ago

    Manila, National Capital Region, Philippines Monee Full time ₱1,500,000 - ₱2,500,000 per year

    Job DescriptionOverall responsibility:As part of the second line of defense, the Market and Liquidity Risk Officer shall provide an independent governance and oversight to the institution's business units with regards to market and liquidity risk management activities of ShopeePay. He/She shall assist the Senior Management in meeting its responsibility in...

  • Operational Risk Specialist

    2 days ago

    Manila, National Capital Region, Philippines ShopeePay Full time ₱1,500,000 - ₱2,500,000 per year

    Monee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...

  • Anti-Money Laundering Analyst

    1 week ago

    Manila, National Capital Region, Philippines ShopeePay Full time ₱900,000 - ₱1,200,000 per year

    TheAML Senior Analyst (Transaction Monitoring)will play a critical role in identifying and investigating potentially suspicious transactions within ShopeePay. The analyst will monitor real-time and historical transactions, assess risk indicators, and ensure compliance with relevant financial regulations and internal policies. This role requires a strong...

  • Product Business Manager

    1 week ago

    Manila, National Capital Region, Philippines ShopeePay Full time ₱1,500,000 - ₱3,000,000 per year

    Monee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...

  • Senior Fraud Analyst

    4 days ago

    Manila, National Capital Region, Philippines ShopeePay Full time ₱120,000 - ₱180,000 per year

    We are seeking a detail-oriented and analytical professional to manage credit card reconciliation and Mastercard billing activities. This role is responsible for ensuring the accuracy and integrity of financial transactions related to credit cards, with a strong emphasis on timely reconciliation, issue resolution, and compliance with internal policies and...

  • Payment Specialist

    4 days ago

    Manila, National Capital Region, Philippines ShopeePay Full time $40,000 - $80,000 per year

    We are seeking a detail-oriented and analytical professional to manage credit card reconciliation and Mastercard billing activities. This role is responsible for ensuring the accuracy and integrity of financial transactions related to credit cards, with a strong emphasis on timely reconciliation, issue resolution, and compliance with internal policies and...

  • Payment Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines ShopeePay Full time

    We are seeking a detail-oriented and analytical professional to manage credit card reconciliation and Mastercard billing activities. This role is responsible for ensuring the accuracy and integrity of financial transactions related to credit cards, with a strong emphasis on timely reconciliation, issue resolution, and compliance with internal policies and...

  • Account Manager

    4 days ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

  • Operational Risk Management Officer

    2 weeks ago

    Manila, National Capital Region, Philippines SeaMoney Full time ₱900,000 - ₱1,200,000 per year

    Operational Risk Management Officer Job DescriptionThe Operational Risk Management Officer (ORMO) is responsible for overseeing the implementation of operational risk activities in ShopeePay, ensuring compliance with BSP Circular 971, 900, and other relevant BSP circulars concerning Operational Risk Management. This role involves managing the operational...

  • Accounting Assistant

    4 days ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱300,000 - ₱600,000 per year

    Job Description:Reconcile invoices and identify discrepancies.Create and update expense reports.Process reimbursement forms.Prepare bank deposits.Enter financial transactions into internal databases.Check spreadsheets for accuracy.Maintain digital and physical financial records.Issue invoices to customers and external partners, as needed.Perform other...