Payment Specialist

2 weeks ago

Manila, National Capital Region, Philippines ShopeePay Full time

We are seeking a detail-oriented and analytical professional to manage credit card reconciliation and Mastercard billing activities. This role is responsible for ensuring the accuracy and integrity of financial transactions related to credit cards, with a strong emphasis on timely reconciliation, issue resolution, and compliance with internal policies and external regulations.

Key Responsibilities:

  • Perform daily, weekly, and monthly reconciliations of credit card transactions.
  • Review and validate charges, payments, refunds, and adjustments to ensure they align with bank and internal records.
  • Investigate discrepancies and liaise with banks, card providers (e.g., Mastercard), and internal departments to resolve issues in a timely manner.
  • Assist in the preparation of monthly billing cycles and ensure all invoices and statements are processed accurately.
  • Maintain and update reconciliation documentation and ensure compliance with audit requirements.
  • Contribute to process improvements and automation initiatives to enhance reconciliation efficiency and accuracy.

Qualifications:

  • Bachelor's degree in Accounting, Finance, or a related field.
  • 2+ years of experience in credit card reconciliation, billing, or a related finance function.
  • Strong knowledge of Mastercard billing processes and financial reporting standards.
  • Proficient in Microsoft Excel
  • Excellent attention to detail, analytical thinking, and problem-solving skills.
  • Strong communication skills for interacting with internal stakeholders and external partners.
  • Ability to work independently and manage multiple priorities under tight deadlines.

Preferred Qualifications:

  • Experience in a shared services or FinTech Indurstry
  • Familiarity with payment processing systems and card schemes (e.g., Visa, Amex, Mastercard).
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