Sales Training Specialist
2 days ago
As a Sales Training Specialist, you'll design, deliver, and evaluate engaging training programs for both office and field teams—including merchandising, trade marketing, and sales staff—ensuring alignment with the company's vision of excellence, positivity, and social responsibility.
Key Responsibilities
- Training Needs Assessment: Analyze and identify training needs by collaborating with department heads (e.g., sales, trade marketing) and reviewing performance data.
- Program Design & Development: Create comprehensive training materials—manuals, e‑learning modules, onboarding decks—that reflect adult learning principles.
- Training Delivery: Conduct interactive in‑person workshops on-site; facilitate virtual sessions for remote teams.
- Facilitation for Field Teams: Equip merchandising, brand ambassadors, and area coordinators with the knowledge and tools necessary to execute campaigns effectively.
- Partner & Stakeholder Collaboration: Work closely with SMEs—such as trade marketing supervisors—to develop brand-aligned product training and in-store activation guidelines .
- Evaluation & Continuous Improvement: Use surveys, assessments, and performance metrics (e.g., campaign ROI, inventory turnover) to gauge effectiveness and refine content.
- Training Records & LMS: Maintain accurate records of training attendance, certifications, and program outcomes.
- Promote Culture & Values: Integrate company's core values (S.H.A.R.P.E.N.S.) and CSR initiatives into learning interventions to strengthen team engagement.
- Stay Updated: Keep abreast of new training methodologies, digital tools (e‑learning platforms, microlearning), and industry best practices.
Qualifications
- Bachelor's degree in HR, Education, Organizational Development, or related.
- 2–5 years' experience in instructional design, training delivery, or organizational development—ideally within retail, FMCG, or distribution sectors.
- Strong facilitation and presentation skills; comfortable coaching both office staff and field personnel.
- Analytical skills to interpret training impact and support data-driven decision-making.
- Excellent interpersonal skills; able to engage diverse teams and manage cross-functional collaboration.
- Values-driven mindset that aligns with LifeStrong's S.H.A.R.P.E.N.S principles.
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