Network and Telecommunications Department Head
1 day ago
Job Summary
The position is primarily responsible for the set-up and maintenance of the organization's network infrastructure and servers, supports end-users as well as services clients. Responsible for the overall engineering and 24x7 support operations.
Job Description
I. Primary Duties and Responsibilities
- Network support of trading system desktop applications.
- Attends to telephone inquiries and support requests on matters concerning the trading system application configuration, installation, and other technical concerns.
- Provide technical support to employees for computer applications (Email, Helpdesk, OS, and Desktop Software Applications), network and telecommunications-related concerns.
- Maintain and support the Wi-Fi connectivity of clients and employees.
- Maintain and support Cisco Switches and Routers, Cisco Voice Gateways and Call Managers, and other Network Equipment and Servers.
- Maintain and support the Microsoft Active Directory.
- Provide assistance to Telcos and clients on connectivity and cabling requirements.
- Monitoring and maintenance of PSE's Network Operation Center and Colocated Data Centers.
- Supervises the Network Administrator and Network Specialists.
- Responsible for R&D and Technology reviews.
- Provide Technical Trainings to team members.
- Perform network architecture reviews and develop detailed engineering design and deployment plans.
- Identify the KRAs and accomplish the Performance Evaluation of Team members.
- Responsible for the budget planning and provision of Project Concepts.
- Assesses and recommends network requirements.
- Do other functions assigned by the Division Head.
II. Leadership Management
- Oversees daily operations, allocates resources, and ensures that work is completed efficiently and effectively.
- Provides guidance, feedback, and professional development opportunities to help subordinates grow their skills and careers.
- Identifies challenges or conflicts within the team and makes informed decisions to resolve them.
- Ensures compliance with policies and procedures and manages risks related to the team's operations.
- Performs risk oversight for the respective unit, including BU-level risk identification, assessment, treatment, monitoring, and reporting; incident management; and business continuity management.
Qualifications:
- Bachelor's Degree in Electrical and Communications Engineering, Computer Engineering, Computer Science, or any related course.
- At least ten (10) years of work experience in related functions.
- Excellent knowledge of LAN/WAN, VLANs, VoIP, TCP/IP Fundamentals, and Structured Cabling.
- Excellent skills in computer installation and troubleshooting, network hardware and software, and advanced technical documentation.
- Preferably with Cisco CCNA education and certification.
- Excellent network analysis and troubleshooting skills.
- Excellent Server and Application analysis and troubleshooting skills.
- Advanced Project Management skills.
- Strong leadership qualities.
- Amenable to work on-site (BGC, Taguig).
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