Customer Service Representative

1 hour ago

Davao City, Davao, Philippines GLOBAL HOSPITALITY PLACEMENT AGENCY PHILIPPINES CORPORATION Full time ₱200,000 - ₱250,000 per year

About the role

As a Customer Service Representative at the Global Hospitality Placement Agency Philippines Corporation', you will be the primary point of contact for our customers, providing top-notch support and problem-solving services. This full-time position is based in Davao City, Davao del Sur, with a comprehensive paid training program to ensure your success in the role.

What you'll be doing

  1. Answering incoming customer calls and responding to inquiries in a friendly and professional manner
  2. Resolving customer issues and complaints efficiently and effectively
  3. Documenting customer interactions and maintaining detailed records
  4. Collaborating with cross-functional teams to ensure a seamless customer experience
  5. Identifying opportunities to enhance customer satisfaction and loyalty
  6. Adhering to company policies and procedures to deliver consistent service

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  2. Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns
  3. Proficiency in English, both verbal and written, with the ability to communicate effectively
  4. Passion for customer service and a genuine desire to exceed customer expectations
  5. Adaptability and the ability to work in a fast-paced, dynamic environment
  6. Attention to detail and the ability to maintain accurate records

What we offer

  1. Competitive salary and performance-based bonuses
  2. Comprehensive medical and dental benefits
  3. Opportunities for career advancement and professional development
  4. Supportive and collaborative work environment
  5. Regular team-building activities and social events

About us

The Global Hospitality Placement Agency Philippines Corporation' is a leading provider of hospitality services, connecting top-tier talents with prestigious hotel and resort partners worldwide. Our mission is to deliver exceptional customer experiences and drive the success of the hospitality industry. Join our dynamic team and embark on a rewarding career journey with us.

Apply now to become our next Customer Service Representative

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