Customer Service Specialist

3 days ago

Calamba, Calabarzon, Philippines Straive Full time ₱150,000 - ₱250,000 per year

Key Responsibilities:

  • Respond to customer inquiries via phone, email, live chat, and in-person.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
  • Maintain detailed records of customer interactions, transactions, comments, and complaints.
  • Meet personal/customer service team targets and call handling quotas.
  • Follow communication procedures, guidelines, and policies.
  • Coordinate with internal departments to resolve customer issues efficiently.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Qualifications:

  • High school diploma or equivalent; college degree is a plus.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of personalities.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

  • Customer Service Specialist

    3 days ago

    Calamba, Calabarzon, Philippines Xylem Full time ₱900,000 - ₱1,200,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Customer Service Specialist

    3 days ago

    Calamba, Calabarzon, Philippines Xylem Full time ₱400,000 - ₱1,200,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Eyebrow Specialist

    1 week ago

    Calamba, Calabarzon, Philippines Browmakers Inc. Full time ₱150,000 - ₱250,000 per year

    About the role Browmakers Inc. is seeking an Eyebrow Specialist to join our growing team at our Brow Lounge in SM Calamba. This is a full-time position located in Calamba City, Laguna. With or without experience, you are qualified As an Eyebrow Specialist, you will be responsible for providing exceptional brow shaping, tinting, and grooming services to our...

  • Customer Service Representative

    5 days ago

    Calamba, Calabarzon, Philippines Ueno Container Logistics, Inc Full time ₱400,000 - ₱600,000 per year

    Join the dynamic team at Ueno Container Logistics, Inc as a Customer Service Representative. In this full-time position based in Calamba City, Laguna, you will be the vital link between our organization and our valued customers, ensuring exceptional service and support. As a Customer Service Representative, you will play a key role in maintaining strong...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines NEXTVAS INC. Full time ₱180,000 - ₱240,000 per year

    We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and delivering exceptional service. If you have strong communication skills, a problem-solving mindset, and a passion for helping others, we want to...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines NEXTVAS INC. Full time ₱240,000 - ₱480,000 per year

    We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and delivering exceptional service. If you have strong communication skills, a problem-solving mindset, and a passion for helping others, we want to...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines Gabriel Water Works Services Full time ₱150,000 - ₱250,000 per year

    QUALIFICATIONS:-Graduate of any 4-year course-Experience in Customer Service is an advantage (at least 6 months)-Excellent in communication skills-Strong customer service skills-Can provide solutions to any related problems of clients-Ability to remain calm under pressure-Must be living in nearby areas, Calamba City Laguna-Can start immediatelyJob Types:...

  • Customer Service Representative

    4 days ago

    Calamba, Calabarzon, Philippines mp global services Full time ₱150,000 - ₱250,000 per year

    Bachelor's DegreeAt least 1-2 years experience as Customer Service RepresentativeStrong interpersonal and communication skillsAbility to work in a fast-paced environmentAble to multitask and work under pressureAmenable to work on a permanent night shiftJob Types: Full-time, PermanentBenefits:Company eventsPay raisePromotion to permanent...

  • Customer Service Support

    1 week ago

    Calamba, Calabarzon, Philippines MICROPRECISION CALIBRATION INC Full time ₱200,000 - ₱400,000 per year

    Graduate of Business, Marketing or related field.Excellent communication skills, polite, confident and friendly in dealing with clients.A commitment to excellent customer service.Competency in Microsoft applications.Able to work comfortably in a fast paced environment.Highly self-motivated and able to handle pressure.Fresh graduates are welcome to...

  • Customer Service Representative

    1 week ago

    Calamba, Calabarzon, Philippines Verto Network Solutions Inc. Full time ₱150,000 - ₱250,000 per year

    Job description:Willing to work on-site.Can start ASAP100% email support only, no calls, no chat.Provides prompt and efficient service to customers through email.Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.Works with multiple technology applications and features to resolve customer...